David McDavid Honda Irving

David McDavid Honda Irving

3700 W. Airport Expressway, Irving, TX 75062

New 855-314-2166
Used 855-314-2166
Service 855-315-3639

This brand stands for savings. Hassle free buying experience Serving DFW for over 70 years 5x Presidents Award

Average Ratings

4.2 out of 5.0
70 out of 87 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    31-40 of 87 reviews
1.0 out of 5.0

Rude behaviour - Pre judge the customers

by from Irving, Texas |

I visited them last weekend, I was looking for a white colored car and they didnt have it. As soon as they heard that i am not willing to take any alternate color, they started to be rude on me. I was surprised when the agent accused me saying that i was there for a quote, which i can take to other dealerships for further rebates. Whether i buy or not is secondary, i deserve respect. They lost my business.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

David McDavid Honda Irving responded to this review

October 1, 2014

Thank you for your feedback. I apologize your recent car buying experience with our dealership was less than satisfactory. This is definitely disappointing for us to here. I would like to speak with you regarding this in hopes that I may restore your trust in our dealership. I can be reached at 214-516-7502. I look forward to hearing from you. Best wishes, Selim Arisoy, General Manager


4.0 out of 5.0

Used 2013 Accord EX-L

by from Fort Worth,TX |

Car with desired equipment was not on lot.Within 2 hours they located the right one from other dealership. Some confusion on color,but finally everything was as expected.Fair price,no gimmicks.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

David McDavid Honda Irving responded to this review

October 17, 2014

Hans, Thank you for the feedback! I am so happy to hear we were able to get you the car you wanted! Thank you for allowing us to assist you! Enjoy your new car and please let us know when we may be of assistance to you again in the future. Best, Selim Arisoy, General Manager


5.0 out of 5.0

Speedy Service to the Rescue!

by from Dallas, Texas |

I've been needing an oil change for 2-3 weeks now and haven't had time to make it to Honda of Irving over those weeks until last Tuesday, when I decided I had to take an extended lunch break to get my oil changed. I arrived at the express service dept. and spoke with Lance and explained to him that I didn't have much time before I needed to be back at the office and he confidentially told me it would be about 45 minutes to complete the tire rotation, pressure check, and oil change and I would be out the door. I was surprised to hear that and glad at the same time, I was expecting there to be a line waiting for me when I got there. I sat anxiously in their lobby constantly checking the time to see how late I would be getting back to the office, but sure enough 45 minutes later Lance returned to let me know that my car was good to go and was handing me my receipt within a couple of minutes. I asked for a speedy service and Honda (especially Lance) delivered, I'll make sure to get my oil changed during less time-sensitive cicurmstances next time for sure lol.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

David McDavid Honda Irving responded to this review

September 24, 2014

Thank you for the 5 star review! I am so happy Lance was able to get your vehicle serviced and back to you so quickly. That is excellent customer service and what we strive for at David McDavid Honda Irving! Thank you for allowing us to service your vehicle. Please let us know when we may be of assistance to you again in the future. Best, Selim Arisoy, General Manager


5.0 out of 5.0

Hhopefully a great experiencce

by from Heartland, TX |

Lance was helping me and was the best! I had brought my Civic in for the 4th time because of the Check Tire Pressure light coming on. It was checked the 3 previous times and told a glitch in the software that they were working on. This last time instead of just coming back to me with the same story Lance sent it over to the big shop for more in depth analyzing. They apparently reset the system this time. It remains to be seen if this fixes the problem. I'm a little concerned that this was not done before when I brought it in but am willing to reserve judgment at this time as Lance couldn't have been nicer or more sincere in his efforts.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

David McDavid Honda Irving responded to this review

September 24, 2014

Jane, Thank you for the 5 star review! I am so happy Lance was able to get your vehicle in and fixed for you! Thank you for allowing us the chance to service your Civic. Please let us know when we may be of assistance to you again in the future. Best, Selim Arisoy, General Manager


5.0 out of 5.0

Great service, competitive deals.

by from Dallas, TX |

The team at David McDavid are first-rate. Albert Garcia and his colleagues have always provided me with clear explanations and have gone out of their way to satisfy my auto needs. This was my second car leasing experience with them, and I would heartily recommend them, without reservation.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

David McDavid Honda Irving responded to this review

September 9, 2014

Mike, Thank you for your feedback. I am so happy to hear you always receive such great customer service from us. Thank you for your continued loyalty to David McDavid Honda Irving. Please let us know when we may be of assistance to you again in the future. Best wishes, Selim Arisoy, General Manager


5.0 out of 5.0

Excellent Service

by from ForneyTX |

Had my first oil change yesterday and was in an out in such a short time. They even found a nick in my windshield and it was also repaired in no time at all. The guys were all so helpful and it was greatly appreciated!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very pleased by Peter @ David McDavid Honda

by from Duncanville, TX |

My salesperson Peter, in the pre-owned car department, was very professional and very helpful during my purchasing process and he also got me a good deal on a car that I had not gone there for originally. Kudos to Peter and the rest of the staff at David McDavid Honda of Irving. Very professional and courteous. -Patrick McAnally

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

David McDavid Honda Irving responded to this review

August 19, 2014

Patrick, Thank you for your feedback. I am so happy to hear Patrick took such wonderful care of you while shopping for your new car! Thank you for allowing us the opportunity to earn your trust. Please let us know when we may be of assistance to you again in the future. Best, Selim Arisoy, General Manager


5.0 out of 5.0

Excellent service

by from Dallas, TX |

I stopped in for a free wash job and free wiper blades and some touch up paint. This was all done in less than an hour from smiling employees.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

The dealership has not corrected this mistake.

by from Harker Heights, Texas |

I purchased my 2014 Honda Pilot from David Mc David in Irving on July 4. I drove 6 hours round trip to purchase my new vehicle. As part of the deal, I purchased the environmental protection package. I was told by 3 different people that although I purchased the protection package at this dealership, the treatment could be applied at my local dealership. I have since learned that this is not true. You have to get the product applied from the dealership that you purchase it from. So either I was lied to or the staff is ill informed about this. It seems to me that since this is Paige's job to sell accessories, she should have known. I have been invited to come back to the dealership to have this product applied to it. Spending another day driving to Irving to get this done is not very convenient. They have offered to refund the purchase price of the protection plan to my bank in the form of a payment to the principle of my loan. However, that leaves me now having to charge the price of this package to my credit card at my local dealership at a much higher interest rate. I have left 3 messages for general manager to call me back, without success. I do not trust the integrity of this dealership to do the right thing. I truly believe that since they made the sale and I do not live in the local area, my complaint is not a priority.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase

David McDavid Honda Irving responded to this review

July 29, 2014

Thank you for taking the time to bring this situation to my attention and allowing us to rectify the issue. We look forward to assisting you again in the future for any of your vehicle needs. Best wishes, Selim Arisoy, General Manager


5.0 out of 5.0

Satisfied customer!

by from Fort Worth, TX |

Excellent service, thorough, and completed service in a timely manner. Joshua was excellent in communicating the maintenance repairs that were needed.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(31-40 of 87 reviews)