Metro VW: Proudly serving drivers in and around DFW since 1987!
Here at Metro VW, we dedicate ourselves to providing an outstanding experience for each customer, whether you are here for an oil change, or your family's next Volkswagen!
Dealer on Cars.com since March 2011
This dealer has:
46 out of 48 people recommended this dealer.Write a Review
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First of all I am Speechless. My wife and I have pretty challenging credit, and I do mean challenging! Initially I called and spoke with Howard Griffith over the phone. I was very honest and open about our situation not excluding any details. He sensed my lack of faith of being able to even purchase a vehicle at this point, however he strongly encouraged me to fill out the application. My wife and I drove to their location still skeptical, and are immediately approached by one of the Sales Reps by the name of Reggie Huff. We explain the phone conversation with Howard to Reggie and after speaking with Howard, Reggie begins to cater to our every need. He was never pushy and only cared about helping us not only get into a vehicle but to ensure that we were pleased with what we purchased. My wife and I had been to several car dealerships that day and after rejection after rejection we figure this would be the same, but Reggie and Howard went to bat for us speaking with their bankers as if we were their family. I am just so impressed because they didn't have to do what they did for us, I mean they truly went above and beyond for us. My wife and I didn't have any vehicles at the time so we didn't have any insurance and didn't even think about if we got approved we would need the full coverage before leaving, but this wasn't a problem either as Reggie is calming my wife down seeing we are so close to the purchase he calls a fellow associate in the insurance industry who searches for the best deals for us and got us insured just like that. These guys, and gals are truly a blessing to my family and I, they are truly invested in their customer's and aren't just interested in making a quick buck. I would recommend them to anyone, if they can get us approved they can do the same for you. Thanks Metro Voltswagen!!! Sincerely, A Customer For Life- Kevin Bell