Englewood Cliffs Cadillac

374 Sylvan Avenue, Englewood Cliffs, NJ 07632

New 877-356-8848 New 877-356-8848
Used 888-890-7766 Used 888-890-7766
Service 888-353-9902 Service 888-353-9902

Exceeding Your Expectations


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 13 reviews

Featured Review

5.0 out of 5.0

Excellent

by from Queens, NY |

I had an excellent time shopping at Englewood Cadillac. They were fast, accommodating and courteous. Look for Sean!

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Englewood Cliffs Cadillac responded to this review

April 29, 2015

Hi Steve, Thank you for you business and congratulations on your new purchase! It was a pleasure to assist you with your automotive needs. Welcome to the Englewood Cliffs Cadillac family. Vatche Kevorkian General Sales Manager Englewood Cliffs Cadillac


5.0 out of 5.0

In love!

by from Jersey City, NJ |

The dealership in Englewood Cliffs was kind of sketchy looking because they're currently undergoing construction. But they say, "Don't judge a book by it's cover." This was the first dealership I went to for the day, and I originally planned to visit 2 other dealerships, but the idea of that faded as soon as I met the salesperson who helped me: Amanda Capuano. She is the best salesperson I've ever met so far - friendly, kind, extremely knowledgeable, and passionate about her work. She knows these cars like the back of her hand, as she was able to describe the functions and capabilities of the car I purchased with ease and much appreciated enthusiasm. I leased a 2016 Cadillac SRX in red. Amanda mentioned that this was the only color available in red, as the other trims were either black and silver - so it felt like it was meant to be. What I loved about my experience at Englewood Cliffs Cadillac is they didn't treat you like just some customer - they treated you like family, like you belonged to the Cadillac family. Steve was one of the managers there at the time and the red SRX was so brand new, it didn't get PDI'ed yet. However, he was able to pull some strings and managed to get the pre-delivery inspection done so that I would be able to take it home. We were able to negotiate a price, which I am thankful for. At the end of the day, I was so happy with the purchase and very well comforted by the staff. I definitely would do business with them again and look forward to my ongoing relationship with this dealership. Thank you Steve and a big thank you to Amanda - if it wasn't for her, I wouldn't be as happy and confident about my purchase the way I am today.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

They are the best service center that I have ever

by from Harrington Park, New Jersey |

I recently got my SRX serviced at Englewood Cliffs Cadillac. I used to hate going to the dealer for service but John Ferreri runs the best service center that I have ever used. They not only serviced my car quickly but offered me a loaner car when they had to order a part so I wouldn't miss work. Walter Veras and John are amazing and a good service department is a good reason to stay with a dealership! So, when I came back to pick up my car I met with Stanley Matthew the sales rep to check out the 2016 SRX. He was so helpful, patient and answered all of my questions. We also took a ride in the new SRX and I found it much better that the 2012 that I was driving. He and Vatche Kevorkian the manager and my Sales Representative for my 2012 SRX, worked with me until I had a deal that I could work with and the next day I drove my new 2016 SRX out of the showroom! I want to thank Michael Troia the finance rep for wrapping things up for me. He explained the paperwork and also took his time with me. I can't tell you how wonderful my experience was with this entire group of people. You owe it to yourself not to buy any car until you visit Stanley at Englewood Cliffs Cadillac!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

This dealership is the best!

by from Hudson NY |

This was the best car buying experience thanks to the team at this dealership. Evelyn went above and beyond to help make that happen. I am so happy and I love my CTS COUPE!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic Service

by from Ridgefield, NJ |

Jerome Barnes was my sales person. He went above and beyond to meet and exceed my requests and expections. He kept me informed by staying in touch continuously. He provided me with a very high level of customer service. The person that answers the telephone was helpful and courtesous. It is a nice feeling to know that I was important to the dealership. I am a very satisfied customer. Jerome you are the best!! I will not hesitate to refer anyone that I know is looking for a cadillac. Thank You.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Englewood Cliffs Cadillac responded to this review

September 30, 2015

Hi Caren, Thank you for your business and your kind words. We appreciate you sharing your experience with us. it was a pleasure to assist you. Welcome to the Englewood Cliffs Cadillac family! Vatche Kevorkian General Sales Manager Englewood Cliffs Cadillac


5.0 out of 5.0

Wonderful saleswoman.

by from Bergen County, NJ |

I've dealt with many car salespeople over the years and the experiences have often been less than pleasant shall we say. However, my experience dealing with Evelyn Batista was excellent. She was courteous, civil, low-key, knowledgeable, accommodating and helpful. I think you should give her a raise and a bonus.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Englewood Cliffs Cadillac responded to this review

September 30, 2015

Thank you for your business and for sharing you your experience with us. We are committed to exceeding our customers expectations each and every time. Welcome to the Englewood Cliffs Cadillac family. Vatche Kevorkian General Sales Manager Englewood Cliffs Cadillac


3.0 out of 5.0

Excellent dealership

by from Bronx,New York |

Exceeded our expectations from our salesman Cody Lyon to the sales manager Jonathan Lutz everyone was very helpful . We would recommend this dealership to anyone looking for a great car we are so pleased with our ATS

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Shopped for a new car

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Did make a purchase

Englewood Cliffs Cadillac responded to this review

July 14, 2014

Hi Carlos, It was our pleasure to assist you with your purchase. Congratulations and thank you for your business. Welcome to the Englewood Cliffs Cadillac family. Vatche Kevorkian General Sales Manager Englewood Cliffs Cadillac


5.0 out of 5.0

great service!!!!!!!!

by from new jersey |

LOVED Englewood Cliffs Cadillac!!!!what a great dealership!!everyone was top notch and they have superior customer service.we drove over an hour to get there and it was worth every minute.bought a beautiful car there that we are very happy with:)))our salesman Miguel was fantastic!nicest guy!!all the others we dealt with with wonderful as well.they quoted us our car payment amount and when we met with the man from the financing department he had found us a better rate and our payment was even less:))its a beautiful dealership as well-so happy with them-would absolutely recommend !!!!thanks again guys!!:)))

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Englewood Cliffs Cadillac responded to this review

May 7, 2014

We appreciate you sharing your experience with us. It was our pleasure to assist you with your automotive needs. Thank you for your business and welcome to te Englewood Cliffs Cadillac family. Vatche Kevorkian General Sales Manager Englewood Cliffs Cadillac


5.0 out of 5.0

Best Cadillac Dealer!!

by from Irvington NY |

Best Deal all around!! Salesman Jaime was amazing!! They were all very nice and made the process very smooth!! Would recommend to anyone buying a Cadillac! Went above and beyond!!

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Englewood Cliffs Cadillac responded to this review

July 2, 2013

We appreciate you sharing your experience with us. It was our pleasure to assist you with your automotive needs. Thank you for your business and welcome to te Englewood Cliffs Cadillac family. Dalton Watt, General Sales Manager


5.0 out of 5.0

I joined the family of Cadillac

by from New York, ny |

As soon as I entered the Englewood Cliffs Cadillac Dealership I felt as if I belonged to their family. I have shopped dealers such as Infiniti and JEEP and did not receive the feeling I felt when I walked into Englewood Cliffs Cadillac. I did not have to wait or ask for any assistance everyone was very welcoming as if we have met before. All of the vehicles outside and inside was freshly polished and detailed as if they were cleaned that morning. The dealership felt like a 5star luxury hotel it was far more than what I expected from a dealership. My appointment was with Jaime Guzmon and rated from 1-10 he exceeded a 20. If ever you need to inquire about a car he is the guy to go to because you will be sold and driving off the lot that day with your new Cadillac. I purchased the Cadillac ats beautiful car it beats it's competitors BMW INFINITI AUDI & BENZ. I had the best experience at the deals hip that I stayed there all afternoon test driving cars enjoying the company of the Caddilac staff. I almost forgot that I had to go home. I can not wait to go back just to see the people there. AMAZING is how I would describe the Staff, experience and my awesome new Cadillac sport sedan. If your buying a car, choose Cadillac and if your going to a dealership you must go to Englewood. Much respect to the fantastic dealers manager Dolton he is awesome.

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Shopped for a new car

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Did make a purchase

Englewood Cliffs Cadillac responded to this review

July 3, 2013

Congratulations on the purchase of your New Cadillac ATS and thank you for your business. We appreciate you sharing your experience with us. It was our pleasure to assist you with you automotive needs. Please feel free to visit with us anytime. Welcome to the Englewood Cliffs Cadillac family! Dalton Watt, General Sales Manager


(1-10 of 13 reviews)