Mercedes Benz of Atlantic City

7018 Blackhorse Pike, West Atlantic City, NJ 08232

New 866-483-2331 New866-483-2331
Used 866-482-7764 Used866-482-7764
Service 866-483-5514 Service 866-483-5514

Your Mercedes Benz Dealership


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-9 of 9 reviews

Featured Review

5.0 out of 5.0

Prompt customer service

by from Ocean city NJ |

Called at noon because I needed to replace a tire. They checked if it was in stock and told me to come over right away. Everyone was extremely helpful answerig all my questions and made me feel very comfortable. Took my car right back and made the change quickly and all this happened during a hailstorm and just hours before a blizzard that would have put me out of service for days. Couldn't ask for more. Thank you Tina, Frank and the rest of the team!

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mercedes Benz of Atlantic City responded to this review

February 9, 2015

Joe, We thank you for such kind words. Our goal is to make every experience you have memorable. Please don't hesitate to contact us for ANY of your needs, no matter the weather!


5.0 out of 5.0

Great Experience!

by from Edison NJ |

I bought a used car from Atlantic City Mercedes Benz, the entire staff was very pleasant and courteous not to mention professional! I drove over an hour each direction to get the car and deal I wanted, they gave me want I wanted for my trade and even discounted the car I was buying! Rich and Todd were great guys to do business with, also Mike in finance was excellent . I highly recommend this dealership. Third car I bought through Cars.com and this was the best experience by far.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience the whole time!

by from Atlantic City |

I purchased a CLS from this dealership and enjoyed an extremely accommodating service from the members of the staff. Michael Kane was the person I would recommend going to see if you're looking to buy a car from them! Very knowledgeable, polite, and professional!

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mercedes

by from Manhattan |

Great car dealership. Buy a car,get your car serviced. Jay Shaner is the beat in the business. He keeps my family coming back. Thank you for having a fantastic dealership.

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  • Customer Service
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Staff & Service

by from Brigantine, NJ |

Wonderful staff with outstanding costumer service. I would highly recommend it.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Look out for them to change the price on you!!!!

by from Online |

Don't be surprised if you get quoted one price by a salesperson and then the base price mysterious goes up before you can finalize the deal!

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  • Customer Service
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    Buying Process
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  • Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Mercedes Benz of Atlantic City responded to this review

July 10, 2014

Hello! My name is Darnell and I am truly sorry to hear about the miscommunication on our behalf. I can guarantee you we hold ourselves accountable and this is far from a common practice with our establishment. My goal is to vastly improve your initial impression regardless if you have purchased elsewhere or not. Customer service comes first. Please feel free to give me a call at (609)645-9000 ext. 1216 or email me at greenidged@mbfoac.com. Nevertheless, I thank you for your feedback and I look forward to adding you to the extensive list of happy clients with impeccable, genuine services. I hope to hear from you soon.


5.0 out of 5.0

DR JERRY M

by from Holland Pa |

Alex is a fair and knowledgable salesman. Service goes above and beyond

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Experience

by from Liverpool |

Oleg was the most welcoming representative I have dealt with from a customer perspective. All questions answered, offered alternatives, felt at ease the whole time. I will be back and recommend to everyone. You will not be dissappointed. FACT!

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    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer service and experience

by from New York |

One of if not the best dealership I have ever been to. Very welcoming, hospitable and friendly. Highly recommended, A+++ seller. Will do business again. Oleg is the best!!!

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  • Customer Service
  • Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase