Cutrubus Cadillac

770 W. Riverdale Rd., Ogden, UT 84405

New 866-207-6491 New866-207-6491
Used 866-981-6251 Used866-981-6251
Service 877-658-7635 Service 877-658-7635


Average Ratings

4.4 out of 5.0

Customer Service
Buying Process
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  1-10 of 37 reviews

Featured Review

5.0 out of 5.0

One stop shop! Great dealership here!

by from Davis County |

Recently purchased an SRX from Cutrubus Cadillac for my wife, these guys are great to work with!! I had price shopped against Cadillac dealer in Salt Lake, which was a joke by the way. I came to this dealership asking for the best price, not only did I get it within 5 minutes after driving the vehicle we wanted, they were $1,200 less than Salt Lake store! I didn't have to jump through any hoops or stay at the dealership for hours!! I also added some accessories to my wife's vehicle, parts and service gave me a stellar price and had it installed same day! I would highly recommend my friends and family to this dealership! Way to go guys, great purchasing experience and happy wife!

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

BOUGHT 09 EXCALADE LATE DECEMBER 2015

by from HEBER UTAH |

I WAS BUYING THIS ESCALADE THAT I FOUND ON LINE AND I LIVE ABOUT 90 MILES AWAY FROM OGDEN. I LOOKED AT THE VEHICLE AND THE INSIDE WAS DISCUSTING. THEY SAID IT WOULD HAVE NEW TIRES ON IT WHEN I GOT THERE. IT HAD WORN OUT DOWN TO THREADS SHOWING ON 2 OF THEM. THEY SAID THEY WERE WAITING FOR NEW TIRES DAYS LATER. I CALLED THEM AND ASKED IF THEY FINISHED DETAILING IT THE SECOND TIME? THE USED CAR MANAGER SAID YES, SO A COUPLE DAYS LATER I CAME BACK TO LOOK AT THE VEHICLE. THEY SAID THAT THEY SPENT 3 HOURS CLEANING THE INSIDE, BUT IT STILL WAS DISCUSTING? I ASKED THE SALES MANAGER TO COME AND LOOK HOW BAD THE DETAIL JOB WAS? HE WOULDNT EVEN COME OUT TO LOOK? THE SALESMAN FINALLY GOT HIS DETAIL GUYS, EMPLOYEES TO COME OUT, THEY LOOKED AND SAID WOW VERY BAD? STILL I COULDNT GET SALES MANAGER TO COME OUT. THE GUYS DID A VERY NICE JOB AFTER A FEW MORE HOURS. THE FINANCE MANAGER WAS GREAT AND PROFESSIONAL. I ALSO HAD TO ASK FOR MANUELS THAT WERENT IN GLOVE BOX AND NAVIGATION DISK WASNT EITHER? THEY DID GIVE ME MANUELS BUT NO NAVIGATION DISK THAT COMES WITH VEHICLE. IT ALSO HAS A VERY NOISY REAR DIFFERENTIAL THAT IS VERY DISCOURAGING AFTER PAYING GOOD MONEY FOR IT. I BOUGHT NEW TIRES AFTER I GOT IT HOME A FEW DAYS LATER. ITS BEEN A MONTH STILL HAVENT GOT MY PLATES YET EITHER?

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase

Cutrubus Cadillac responded to this review

February 20, 2016

Mike, Sorry to hear your experience was not 100% here at our dealership. I do remember vehicle being a bit dirty upon your arrival, if you don't recall the vehicle had just been taken in on trade and was properly discussed in the phone call before you saw and drove vehicle. I placed 2 lot techs on this vehicle to make sure it was cleaned to your liking while you were at dealership. As far as manual or disks for the vehicle, we normally just pass on equipment that we receive from prior customer, vehicle did have over 150k miles and was 2009. I did promise you dealer cost on any items of your choosing, and you purchased vehicle more than $5k below book value assuring you the best possible price. Please let us know if there is anything we can help assist with. We do appreciate your business greatly!


5.0 out of 5.0

Wonderful Experience

by from Rock Springs, Wyoming |

Bought my new car on Saturday couldn't have asked for a better buying experience! No pressure by any of the group. Had a lot of fun and got a beautiful car. Thanks to everyone for the no pressure buying experience┐

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    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Cutrubus Cadillac responded to this review

September 4, 2015

Carrie, So glad your visit was a 5 Star experience. Thanks for your review and look forward to making it a 5 star visit for you every time!!!!Once again Thank you for everything! Hannah Hernandez BDC & Internet Sales Manager. (801)627-2300


5.0 out of 5.0

Great sales group

by from Fruit Heights, UT |

The sales team of Byron and Spencer were terrific. They were easy to deal with and took great care of my needs in getting another Cadillac.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Cutrubus Cadillac responded to this review

May 18, 2015

John, Thanks for the 5 Star review! We appreciate your business and look forward to providing more 5 star experiences. Spencer Taukiuvea Sales Manager 801.627.2300/ Store Cutrubus Cadillac Spencer@Cutrubus.com www.Cutrubuscadillac.com


5.0 out of 5.0

Great Place For Great Cars

by from Seattle, Washington |

I was quite impressed with this dealership and their friendly staff. I had searched all over the country for a specific Cadillac for my wife. I found the car I was looking for at Cutrubus Cadillac and Spencer went out of his way to put my mind at ease about buying a vehicle out of state without seeing it. They even put me up in a hotel when I came to pickup my car. We had a few hiccups with missing equipment but their sales manager Byron handled the issues quickly and proffesionally. I would highly reccomend this dealership to anyone looking for a new or used Cadillac!!

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  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Cutrubus Cadillac responded to this review

May 18, 2015

Bob, Thanks for the 5 star review! We appreciate your business and glad this out of state Auto purchase was a great one. Spencer Taukiuvea Sales Manager 801.627.2300/ Store Cutrubus Cadillac Spencer@Cutrubus.com www.Cutrubuscadillac.com


5.0 out of 5.0

GREAT SERVICE

by from OGDEN, UT |

THIS WAS MY FIFTH CAR BOUGHT FROM THEM. AS USUAL THEY WERE FANTASTIC. WILL NEVER BUY ANYWHERE ELSE.

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Came in for service or repair

Does recommend this dealer

Did make a purchase

Cutrubus Cadillac responded to this review

May 18, 2015

Marian, So glad your visit was a 5 Star experience. Thanks for your review and look forward to making it a 5 star visit for you every time. Spencer Taukiuvea Sales Manager 801.627.2300/ Store Cutrubus Cadillac Spencer@Cutrubus.com www.Cutrubuscadillac.com


5.0 out of 5.0

Great Friendly Service

by from Ogden, Utah |

The Cutrubus Automotive Team is family oriented and they go far beyond what is expected of any car dealership. Since living in Ogden, Utah since 2005, I have purchase all my vehicles from them and they have exceeded my expectations in customer service. I highly recommend this dealership.

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  • Customer Service
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  • Quality of Repair
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Cutrubus Cadillac responded to this review

May 18, 2015

Big D, Thanks for the 5 star review! We're happy to also have you as a repeat customer and appreciate your business. Best, Spencer Taukiuvea Sales Manager 801.627.2300/ Store Cutrubus Cadillac Spencer@Cutrubus.com www.Cutrubuscadillac.com


1.0 out of 5.0

Not happy at all

by from Ogden, utah |

I have had nothing but problems I bought my car in August they gave me a tire allowance and a new key I paid extra to get better tires and it took 3 weeks to get my tires in anger they told me it would take a week I called everyday after the week was up and I was told can I call you back and never got a call back same issue with my key except they tried to give me a key that only in locked the doors not one that would start my car like we agreed on.... My sister took my car in today to her my free tire rotation same thing you get anywhere you go and they charged her almost $20 when we were told when we got the tires that rotations are included I will never buy a car here again it has been nothing but problems it makes it difficult to do things when I work in salt lake so I try to make appointments for a reason then I get told tires aren't in, key is not in sorry can you come back another day!!!!!!! No I won't come back another day and no I will never buy a car there again and no I won't refer someone to buy a car there so they can go through the same problems

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  • Customer Service
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Breath of fresh air

by from Pleasant View,UT |

WOW thats all u can say about Cutrubus Cadillac. My son and saw a truck online and decided to go buy it. Well the keys. we did not even test drive the truck because the salesman could not find the key. What a blessing. The salsman and his manager both told us to wait a couple of days and they would get som keys. Thank goodness we did my sons t ruck was not totaled so he gets to keep it. THANKS for losing the keys. Seriously though you guys are awesome. We'll be back in a few years

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    Buying Process
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Shopped for a used car

Does recommend this dealer

Did not make a purchase


3.0 out of 5.0

Protective Mom

by from Evanston,WY |

Just wanted to thank your sales staff and managers for being so nice. You had the perfect car but as we told you we were just looking. Your advice from the manager to look at other lots first then come back was very refreshing. Its hard to watch my only child spend her hard earned money. Mike thanks again for the advice but she did buy a car from another dealer that day. I did tell the dealer how helpful you were. Thanks again Mike.

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  • Customer Service
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    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


(1-10 of 37 reviews)