James Wood AutoPark

James Wood AutoPark

3906 I-35 E. South, Denton, TX 76210

New 888-615-1194
Used 888-841-7358
Service 877-631-7019

Big Savings, Big Selection, Big Difference!

Average Ratings

4.9 out of 5.0
636 out of 646 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 646 reviews

Featured Review

5.0 out of 5.0

2010 Toyota Highlander

by from Grand Prairie, Texas |

Overall best experience so far with purchasing a vehicle. Was able to agree on price and options without the sales pressure. Encourage anyone to meet with Ed Miranda for a positive sales outcome.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

New Car Purchase

by from Dallas, TX |

Shellie was excellent in every way! She answered all my questions and was very helpful explaining all the options and benefits

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Place to Buy Your Next Vehicle

by from Denton, TX |

David Sweeden in sales and Juan Olivares in finance were absolutely awesome. They made the entire process pain free. Everything was explained in detail and all of my questions were answered.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from Denton, Texas |

Erick was a wonderful salesman. He was patient, took his time answering our questions, and was very knowledgeable. He was a pleasure to work with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

James Wood 40 More Characters!

by from Denton, Texas |

It was very painless and easy. At least 20 words. And a few more for 20. And a few more for good measure.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

James Wood AutoPark responded to this review

May 28, 2015

James, we love hearing about customers that have a great experience at James Wood Chevrolet-Cadillac, and we are glad you are one of them. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


5.0 out of 5.0

GREAT EXPERIENCE & LOVE OUR NEW VEHICLE

by from FLOWER MOUND, TX |

NO high pressure salesmen just caring helpful people, namely, Don Gibson, helping us to meet our purchase goal to fit with our terms, in a thorough and timely manner. We actually had fun and enjoyed this shopping trip! We'll be back in the future:-)

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

James Wood AutoPark responded to this review

May 26, 2015

Thank you for taking the time to write about your experience with us, Carolyn. We work very hard to provide each of our guests with a personalized and pressure-free experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


5.0 out of 5.0

Excellent Service

by from Denton, TX |

I brought my older Cadillac in several concerns and it was all handled much quicker than I expected. I had to leave it over night and was pleased I was given a ride home as well as picked up when car was ready. The service adviser for Cadillac as well as anyone else I dealt with were very kind and helpful. James Wood is a dealership I would always use.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

James Wood AutoPark responded to this review

May 26, 2015

Audrey, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional service, and I am extremely happy to hear that we were able to achieve this value with you. If you have any further questions about the work that was done, please feel free to contact us. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


5.0 out of 5.0

Great place, easy to do business there.

by from Denton, Texas |

You had the car I wanted and I bought it. Very happy with the purchase. Josh was very helpful. Thanks,

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

James Wood AutoPark responded to this review

May 26, 2015

Thank you for writing this fantastic review, Richard. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you have any further needs, do not hesitate to come back in for a visit. Take care and happy driving. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


5.0 out of 5.0

First service on new SRX

by from Denton, Texas |

Promptly greeted by service advisor and provided transportation to be on my way. Upon pick up was delivered my fresh washed vehicle in the most courteous manner by the same advisor. Thanks for the great experience. Jenny is a true professional. Scheduling was a breeze with our sales rep handling the arrangements. DeAnn is wonderful to work with.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

James Wood AutoPark responded to this review

May 26, 2015

Thank you for this excellent review, Jeffrey. We are pleased to have helped you service your car. It is so great to hear that you were satisfied with your visit. We look forward to giving you the same great service next time we see you. Take care and happy driving. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


5.0 out of 5.0

Great Experience

by from Denton, TX |

We had a wonderful experience at James Wood! Derrick and Juan were very helpful and made the vehicle buying process very easy! We absolutely love our new Equinox and will definitely be back for our next vehicle purchase!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

James Wood AutoPark responded to this review

May 26, 2015

Congratulations on your new vehicle, Charley, and thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


5.0 out of 5.0

I would recommend this dealership.

by from Denton, Texas |

The service at James Wood Buick in Denton is always a good experience. I left my car at the dealership at 9:00 a.m. and received a call at 10:30 that the service had been completed. The efficiency, quality and cost of the service is greatly appreciated.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

James Wood AutoPark responded to this review

May 20, 2015

Retha, thank you for your kind words. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


(1-10 of 646 reviews)