Auto Gallery of Romeoville

(3.0) 2 Reviews

15050 S Independence Blvd, Romeoville, IL 60446

Used 866-501-9982

Average Ratings

3.0 out of 5.0
1 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews

Featured Review

5.0 out of 5.0

Good cars and Great Service

by from Orland Park , Chicago |

i was driving by and i saw this dealership looks it's okay , but they have the best customer Service i ever seen , good clean running cars and the prices are low , so if you're a student and looking for for a car to take you from A to B and no problems that is the best place

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

No customer service, beater cars

by from Aurora IL |

Called ahead of time to take a look at a car they were selling. I was told the car was clean, ran great and had good tires on it. Upon arriving at the dealership I went straight to the car. It had a flat tire, some rust on the hood, the glove box was broken off, the driver's sun visor wouldn't stay up. So I walked over to talk to the salesman who was talking in his bluetooth ear piece. After standing there, being ignored for 15 minutes I finally interrupted him. He said the car was sold over a week ago when I asked about the car. I told him it was sitting right there. He said "oh". I asked for the keys and he got them. I tried to start the car, yup, wouldn't even start. So after jumping it the car finally turns over. The engine had an extremely rough idle, the check engine light was flashing and the engine and exhaust were rattling like crazy. I hooked my scanner up, car was throwing 6 separate codes. I handed the keys to the salesman, he asked if I wanted to buy it and fix it. I told him no thanks and that I should bill him for the gas it took on my hour long trip to get there to see this car he claimed "ran great and needed nothing". I'd look elsewhere for a car as this dealership had zero customer service, I felt like I was interrupting him when I was there to potentially buy a car and the cars on the lot are all run down, broken windows, flat tires etc...

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-2 of 2 reviews)