Mercedes-Benz of Hunt Valley

Mercedes-Benz of Hunt Valley

9800 York Rd, Cockeysville, MD 21030

New 888-454-9101
Used 866-841-6234
Service 888-551-1943

Celebrating 45 years of continuous family ownership and management.

Average Ratings

4.8 out of 5.0
45 out of 45 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 45 reviews

Featured Review

5.0 out of 5.0

Masoud

by from Fairfax, va |

Everybody's so professional the price was great that's was my third car within last three months

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Mercedes-Benz of Hunt Valley responded to this review

August 18, 2015

Congrats on your purchase, and thank you for being a loyal customer!

5.0 out of 5.0

A Timely Repair

by from Towson, MD |

The convertible top stopped working on my SLK, so I just dropped into the dealership unexpectedly. They immediately looked at the problem, traced it to a broken switch, and replaced the part -- all in less than an hour. I appreciated the quick service, and it's great to be able to put the top down again while we're enjoying such nice weather!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Survey

by from Baltimore, Md |

I've owned four cars in my twenty something years of driving. Cadillac,Chevy, Mercury, and a Mercedes. I've never experienced customer service like this. From the time I arrived , professional, friendly,and helpful. The facility was very clean.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Baltimore, MD |

I went in to get my vehicle serviced and I received quality and good customer service.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer

by from Reisterstown, Maryland |

Friendly employees. Great service- In and out promptly.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mercedes-Benz of Hunt Valley responded to this review

August 19, 2015

Thank you for sharing your experience with us!


5.0 out of 5.0

Great service department!

by from Baltimore, MD |

Very good service and repairs done right the first time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Mercedes-Benz of Hunt Valley responded to this review

August 18, 2015

Thank you for your feedback!


5.0 out of 5.0

Service

by from Lutherville |

Quintessentially professional. Staff was immediately ready for my car. Greeting me professionally and friendly. Provided me a perfect loaner. Work was done timely professionally.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mercedes-Benz of Hunt Valley responded to this review

August 18, 2015

Happy to hear you were satisfied with your service! Thank you for sharing your positive experience!


5.0 out of 5.0

Perfect from the minute you walk in the door!

by from Baltimore, MD |

This is the way a service experience should be! Seriously - you feel like royalty!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Mercedes-Benz of Hunt Valley responded to this review

August 18, 2015

That's always our goal! Thank you for sharing your feedback!!


5.0 out of 5.0

Jim of Bel Air

by from Bel Air, MD |

When our family gets our car service at Mercedes of Hunt Valley we are made to feel like our customer satisfaction is their main priority. The service is first class and the treatment is as well.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mercedes-Benz of Hunt Valley responded to this review

August 18, 2015

Customer satisfaction is always our top priority! Thank you for sharing!


5.0 out of 5.0

repair

by from sykesville md |

I would rate the repairs but it has only been a day so I do not really know yet

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Mercedes-Benz of Hunt Valley responded to this review

August 18, 2015

Thank you for sharing!


5.0 out of 5.0

Mrs. Laurel Smith

by from Monkton Md |

Anastasia and Ken went above and beyond !! Great job

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Mercedes-Benz of Hunt Valley responded to this review

August 18, 2015

Thank you for sharing your feedback!


(1-10 of 45 reviews)