Volkswagen of Oakland

Volkswagen of Oakland

2740 Broadway, Oakland, CA 94607

New 888-765-4145
Used 888-838-7613
Service 888-711-0676

Making a difference one car at a time

Average Ratings

3.0 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
1.0 out of 5.0

Do not go to VW of Oakland for anything

by from Oakland, CA |

I have a 2002 GTI, have been to this dealer for repair, and whatever they repair keeps failing, and so I keep going back since they charged me over 1.5K, they need to find and fix it, they keep experimenting on my car just adding $ instead of finding the fault, at the end, after they changed any part you can think of from A-Y, they said , no it's the 'Z' part, and so my bill at the end came well over 3K. I had to negotiate the price, since I felt like they took advantage of me, and they were able to discount $700. This guys even took some VW accessory parts from me or they neglected to put it back, just stay away, horrible horrible customer service too.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

Very attentive

by from Ripon, CA |

Even though they didn't have exactly what I want, they were willing to work with me to find it. Great followup and will be glad to finally get that certain used car from them.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Purchased Used Passat

by from Brentwood, CA |

Purchased a used 2010 VW Passat. I found the dealership to be friendly and accommodating. Of course it's the usual haggle over the bottom line, but in the end they met me half way and we made a deal.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)