Westside Lexus

12000 Old Katy Rd, Houston, TX 77079

New 888-783-6184 New 888-783-6184
Used 866-913-7230 Used 866-913-7230
Service 877-868-1670 Service 877-868-1670


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 1504 reviews
5.0 out of 5.0

My Lexus Review

by from Houston TX |

My service was finished faster than expected! I would recommend service at this location!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Repair

by from Houston,TX |

My air conditioner stopped working. It was covered by the extended warranty, and I was given a loaner car to drive in the meantime.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

On road and off.

by from Houston |

We love our car and continue to do so because this dealership keeps it in such great shape! Our Lexus is so comfortable in the city and handles beautifully on mountain roads in Colorado. Thank you!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Patrick

by from Houston, TX |

Excellent service for 70K miles service and maintenance. Thank you!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always great

by from Houston, TX |

Never disappointed by the care and consideration offered.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Job!

by from Pasadena, TX |

Thank you Westside Lexus and Josh Guerra. Always professional and a great guy to work with. We will return to Westside, although another dealership is close by. We appreciate all that you did for us. Once again, thank you.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Service

by from Houston TX |

The service was fine Hard to say if I would recommend this dealer because I purchase my car two months ago and my sale man never called to follow up

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Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great team!

by from Houston, TX |

Great team, found me exactly what I was looking for in a certified pre-owned Lexus. Took great care of me and will continue to do so!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My Lexus ES 300H Purchase

by from Missouri City, Texas |

Professional, precise, knowledgeable and courteous are the descriptors for Lurie Keener, Internet Sales Manager and Emily Cook, Financial Service Manager at Westside Lexus. I made an appointment with Mr. Keener on Saturday morning to come in and purchase my ES 300H. When I arrived at about 3:00pm the car was ready to show and go. Mr. Keener quickly had my trade in appraised and presented the final purchase price for my 300H to me. Ms. Cook was very detail oriented and explicit during the execution of the financial paper work. Kudos to Emily Cook and Lurie Keener for a job well done. I highly recommend these two professionals for anyone looking for quality sales service at Westside Lexus!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Laura Brown

by from Houston |

As always, I had a very pleasant experience with Laura when I took my car in for scheduled maintenance. I do have one question for the Lexus management team. Lexus sells hybrid cars which is a plus for our environment; and yet, they give out an untold number of water bottles with the Lexus label on them with no recycling bin in sight. This seems very irresponsible to me. Houston has a recycling program and plastic is one of the items that they will handle for free.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 1504 reviews)