Legacy Ford

Legacy Ford

27225 Southwest Freeway, Rosenberg, TX 77471

New 866-691-8756
Used 888-886-4970
Service 888-278-2407

Building our legacy one customer at a time.

Average Ratings

4.7 out of 5.0
107 out of 111 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 108 reviews

Featured Review

5.0 out of 5.0

Purchase experience was great at Legacy

by from Sugar Land, Tx |

Purchased a 2013 F-150. The entire Legacy team was very helpful and committed to making the purchase process enjoyable. Tony Storie was my salesman. Very eager to help me view and drive the various models/trims. Provided a great overview of truck prior to the test drives. I appreciated his followup and he helped me get a great deal on this truck. The SYNC technology on this truck is great and Nashwa (Customer Relation Mgr) gave me a thorough review and helped with set up. Was able to enjoy the truck immediately without spending time reading through manuals. Even emailed some helpful video links on the truck.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

service was good. staff friendly

by from Rosenberg, TX |

Very pleased with service.was fast staff friendly....................

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer comments

by from Rosenberg, TX |

Made an appointment for a replacement ignition key. Arrived on time and was met by 'Jessie' who started things rolling. Completion time was reasonable, however, $200+ for a replacement key is on the steep side, regardless of high-tech key circuitry involved. I had the same work done on a Mazda I owned and it was less than $100, complete. I think this job is well overpriced.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Rosenberg, TX |

Abraham Barajas was the Greatest sales person I have ever worked with! Thank you Abraham!!!!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Retired business owner

by from Magnolia tx. |

We live 65.miles away from Legacy and ford service send as to you exelente choice tanks , Nick was very professional

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Customer Service

by from Rosenberg, TX |

Being the first time me taking the F150 instead of my husband, was a small challenge because I was not sure of what to expect. I called early that morning and was able to make an appointment. I got there for my 10:30 appt. but my truck was not taken for maintenance until 45 minutes later. Total time I spent there was a little over 2 hours. After the work was completed it took at least 15 minutes for the service rep. to call me over to sign off on the work that had been done. The work was done well, but your service customer representatives could use customer service training. Thank you.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

F250 Oil change

by from Rosenberg, TX |

the service was great, but the price increase, I got the same oil change $27.00 before and this time it came out to $50.00 so why the increase?

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service and helpful staff.

by from Rosenberg, TX |

Needed to leave earlier than planned. Staff worked to have truck ready early.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service.

by from Rosenberg, TX |

Needed to leave earlier than expected and staff was able to finish ahead of schedule. Everyone very courteous and helpful.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Buying Process

by from Pearland, Texas |

So far you have done every thing I have ask. You have caring people

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

lawyer

by from Rosenberg, TX |

Excellent service. People are always friendly and my advisor was very professional. Thank you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 108 reviews)