Ron Craft Chevrolet Cadillac

4114 Highway 10 East, Baytown, TX 77521

New 888-214-3181 New 888-214-3181
Used 877-851-7190 Used 877-851-7190
Service 866-209-4678 Service 866-209-4678

GM Mark of Excellence Award Winner


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
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  1-10 of 225 reviews

Featured Review

5.0 out of 5.0

Great service

by from Baytown, Tx |

Service was prompt and friendly and facility was clean.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

not a good experience

by from Dickinson, Tx |

Had a less than positive experience at Ron Craft. I was referred to them because of the circumstances regarding my vehicle needs. I spoke with them, they made no effort to put a deal together and I shown the door. I drove 20 away to Mac Haik Ford in Pasadena. They made things happen and I was able to accomplish my goal. I will not recommend Ron Craft to anyone nor will I go back because I don't feel like they wanted to work with me and make an effort to sell me a vehicle.

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Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service

by from Houston, Tx |

Moniq in service and Chris in repair really took care of my key fob situation. Wendy in service dept. is great, too.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Baytown tx |

The service department is Very busy but always try so hard to help. David,Monic and Wendy and the rest of the staff. I'm sorry I don't know all their names. I recently witnessed a customer treating the staff despicable. Maybe they were having a bad day but I wanted people to know there are us out here who appreciate what you do for us.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Survey

by from Houston, Texas |

You have knowledgeable, helpful, and dependable sales and service personnel when it comes to buying and maintaining cars. When I bought the car, it was only through a convincing sales person that brought me back a second day while I was at another dealer about to purchase a similar but less exquisite car. While servicing the vehicle for a recall, the customer service person answered my question about a muffler "leak" that I thought was going to be a headache in the future. When I am ready to buy another car, the Ron Craft dealership will definitely be on my mind.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Review

by from Baytown, Texas |

Great Service Adviser and facilities. I will use Ron Craft again.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

And then I see Shop I've ever seen

by from Liberty ,TX |

The service manager was very great to me he took care of my truck and I appreciate it it's running great and I have a couple more problems I might bring it back from war service thank you how was great is good employee al Gomez

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service

by from Crosby, Texas |

Went in doubting I would get the truck I wanted and as much money for my trade and they proved me wrong in both aspects. Will definitely get my business from here on out.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Baytown, TX |

The service was great, when I went in I wasn't sure what I was wanting but with the help of Brittanie I was able to browse the different options that Ron Craft Chevrolet has to offer. I am very pleased with the outcome I love the way my Camaro drives it's nice and smooth, and of course for a good price. I would definitely recommend someone to go buy a car from Ron Craft and of course ask for my good friend Brittanie. And most important was that the payment process was nice and fast it didn't take all day.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service in a timely manner!

by from Crosby, tx |

They did a great job : worked with our extended warranty!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 225 reviews)