Paramount Volvo VW Porsche

Paramount Volvo VW Porsche

1205 S Center St, Hickory, NC 28602

New 888-694-0611
Used 888-884-0832
Service 877-274-3943

Average Ratings

4.7 out of 5.0
6 out of 6 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews

Featured Review

5.0 out of 5.0

Great customer service

by from Granite Falls, NC |

I was very impressed with the excellent level of customer service at Paramount Volvo from the purchase of our Volvo to our first Service Department experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Paramount Volvo VW Porsche responded to this review

March 29, 2013

Thank you for taking the time to provide this great feedback for both our service and sales departments. Our entire team works hard in order to ensure that we provide our guests with excellent levels of customer service so I'm also glad you were able to see that. If you find you have any further questions or concerns, feel free to contact us at the dealership. Also, before your next visit, take a look at our Facebook and Twitter pages where we post frequent specials and coupons! Sincerely, Andrew Hall - GSM | ahall@paramountauto.com

4.0 out of 5.0

Very pleasant experience

by from Hickory, NC |

Just purchased a new Passat for my fiance. Bob Smith took the time to show us the Jetta and Passat side by side. He was knowledgable about the cars and pointed out the differences. He did not pressure us at all when we told him we wouldn't be buying on that day. When we were ready to buy, Bob found the car we wanted and made the deal on his day off. Over the course of a week from first meeting Bob to delivery of the car,Bob did exactly what he said he would, exactly when he said he would. A pleasure to deal with.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Paramount Volvo VW Porsche responded to this review

March 31, 2015

Wade, thanks for dropping by to leave this great review! I'm so happy to hear that you and your fiance' received top-notch service from Bob. I hope that she is enjoying her new Passat fully and if she has any questions down the road, be sure to give us a call. We look forward to working with you again and wish you both all the best! Best regards, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com


4.0 out of 5.0

Purchased-- Used Car

by from Winston-Salem, NC |

I had been looking for a Volkswagen Touareg for 2 years before purchasing from Melissa at Paramount Motors in Hickory, NC. We have numerous cars, and through the years, have dealt with too many dealers to count. Motto: "Show me proof"-- in photos, on paper, and in person. (sorry to say, experience has taught me not to have much trust -- i also don't have time or money to waste). I walk away from high pressure. I saw their Touareg online-- it was too new on their lot for photos, but the year and price were listed, so I called for more info. Melissa called me back right away, gathered information about it, and the following day photos were up. It had the features I had been looking for, and we decided to drive 65 miles to the dealership for a test drive. It drove like a dream. No pressure, just information. It was a solid vehicle, price was fair --their price was a little over book value, but so was the quality of their vehicle. (one-owner, low miles) We decided to purchase it. The only glitch in the process was a misunderstanding on their part when we had originally inquired about trading in our car. They Retracted an offer on our vehicle because they hadn't lifted the hood to count the engine cylinders correctly, after telling them more than once that it was a 6-cylinder engine. We almost never trade in a car anyway-- we sell them outright (can't leave thousands on the table). Trade-in didn't work for us, but that's par. Paramount service department inspected the Touareg, replaced front rotors and brake pads, aligned the front end, and washed it. We paid cash, so the paperwork took around 30 minutes. (can't say anything about financing, though they offered). After the paperwork was complete, as a very rare finishing touch, they filled the fuel tank before we drove it home (filling an SUV fuel tank says a lot). We have never recommend any car dealership before (we have extremely high standards), but we got a good car for a fair price, Melissa returned calls promptly, their service dept. did what they said they would do, and I got my dream car.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Paramount Volvo VW Porsche responded to this review

April 1, 2014

We would like to thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and apologize if the trading process have not been up to your expectations. We look forward to seeing you again. Regards, Rudi Rudisill Sales Manager jrudisill@paramountauto.com


5.0 out of 5.0

volkswagen tiguan

by from Fort Mill SC |

jkust a good company to deal with, nice people, straight foward and an enjoyable experience. only comment is that the process to purchase a car took longer than I thought; Our purchase was for a car on the lot and was all cash. Took abut 3 hours.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase

Paramount Volvo VW Porsche responded to this review

March 7, 2014

Thank you for writing about your experience with us! Your honest feedback is greatly appreciated and encourages us to grow as a business. Congratulations on your new car; I am sure you're continuing to enjoy it. I hope we have earned your trust; we would love to work with you again in the future. Sincerely, Rudi Rudisill Sales Manager jrudisill@paramountauto.com


5.0 out of 5.0

Excellent no pressure experience

by from Davidson, NC |

Enjoyed working with Caleb, he was friendly and low key. Helped me work thru the choices of two cars and come up with the best solution for me. Thanks Caleb!

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Paramount Volvo VW Porsche responded to this review

April 11, 2013

I am very excited to hear we were able to help find the perfect car for you! It is always great to know that our customers truly enjoyed their experience at our dealership. Caleb is a huge asset to our team and I'm glad you could see that. We are grateful for your rating as well as your business. Please let us know if we may be of any future assistance. Until then, be sure to like and follow us on Facebook and Twitter where we post exclusive content for our fans. Thanks, Andrew Hall - GSM | ahall@paramountauto.com


5.0 out of 5.0

Quick and Easy

by from Charlotte, NC |

I was just searching online and happened to run across a 2007 Mini Cooper S that I really liked based on the pictures so I decided to contact the dealer to set up an appointment. The next day I drove it and two days after that I have it home. It was very quick and easy and everything was done while we weren't there. We just went in to sign paper work.

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Customer Service
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Not Applicable
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-6 of 6 reviews)