Alexander Buick GMC Cadillac

Alexander Buick GMC Cadillac

1600 Auto Center Dr, Oxnard, CA 93036

New 888-243-7672
Used 877-468-7049
Service 877-202-5955

BIG Discounts, BIG Inventory, BIG Savings!

Average Ratings

4.5 out of 5.0
15 out of 17 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 17 reviews

Featured Review

5.0 out of 5.0

Best place in town

by from Camarillo, Ca |

I went into Alexander assuming it was still Bunnin but realized no longer was it Bunnin but Alexander so I wasn't sure I wanted to even get out and that's when Jason approached me and very professionally made me feel very comfortable and actually offered to park my car and at that point i knew i was at the right place. By the end of the buying process I felt better than I ever had before after buying a used car. Also service is great i went into get my oil changed and they had a shuttle and even washed my car which was awesome, id never go anywhere else to purchase my Vehicles, THERE X MARKS THE SPOT IS DEAD ON, THANKS AGAIN!!!!!

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Professional - perseverence

by from Lake Arrowhead, CA |

I brought the vehicle in to identify and repair a strange noise in the undercarriage. They worked exhaustively to find and fix the problem. The technicians acted courteously and professionally and left no stone unturned to find and fix the problem. Please thank them very much for me

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Finally found our 2015 Cadillac Escalade

by from Oxnard, California |

After searching for 3 months my wife and I were excited to have found a style of the 2015 Cadillac Escalade at this dealership. Sales reps John Lozano and Jesse Martinez were very courteous and respectful throughout the entire process. They made our new purchase and trade in as easy as can be. I would definitely recommend their services and dealer to friends and family. I look forward to working with them again in the future.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Alexander Buick GMC Cadillac responded to this review

November 4, 2014

Sal-we know you will enjoy that brand new Cadillac Escalade and want to thank you, not only for your valued business, but your kind words about your experience. Sincerely your Sales and Service Team here at Alexander Buick GMC and Cadillac


1.0 out of 5.0

Poor Customer Service

by from Oxnard, Ca |

I guess I'm in the minority because my experience was the worst from a dealership. I had to have my newer vehicle serviced a few times and every time I received poor service with lack of communication. I continuously had to call to get updates. Every time I picked up my vehicle they never did courtesy wash, not as important, but further showed their lack of customer service. No one seemed to care.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Simi Valley, CA |

Bill Canavan is the person that I primarily dealt with which initially was a phone/internet contact. He was very attentive but not annoying and gave the sense of being very genuine in his responses to questions and pricing models. Due to this I was able to compare well online without having to go to the dealership until we were ready to make a deal. Once at the dealership Bill really took care of us regarding vehicles, price but no pressure to make a sale right then. He introduced us to his manager who was also very pleasant but again felt no pressure to make a decision until we were ready. ONce we did finally make our decision the process was vey efficient and the lowest level of stress and pressure I have experienced in purchasing a vehicle. The finance manager that we dealt with was also extremely pleasant and there was no pressure from her to purchase any additional programs or deals. Overall a exceptional experience. Thank-you Bill and your team!

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Positive experience...as usual

by from Oxnard Ca. |

I had a very good experience getting my car serviced, which has always been the case at Alexander. JR the service manager was very fast and attentive...he did a good job. Also, I never thought I would say this about a car dealership showroom...but I enjoy sitting around yours while waiting for my car. I like the atmosphere...very comfortable and I can look at the new models and catch up on some of my reading. Even more than that... Bill Canavan, who has sold me all my cars there, always comes up and talks for a few minutes...he's a great guy... and very professional. Thanks Jim Panza

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service at Alexander

by from Oxnard, CA |

I recently bought a 2014 GMC Sierra on 6/11 and my experience was a great one. I was helped by Jorge Alfaro and he was very professional and extremely helpful. During our test drive the truck did not start due to it not moving and the battery being dead but Jorge handled the situation quickly and without problems. He thoroughly explained the features on the truck and was so informative. After all of that, he gave us a great deal on the truck and I was sold. Thank you again Jorge

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Stress free car buying experience here

by from Ventura, CA |

This past weekend I bought a 2014 Buick Verano from Alexander Buick. I had not purchased a new car in 14 years. My husband is currently deployed overseas and we needed a car asap. I went in by myself, a little bit hesitant as auto dealers have a reputation for being pushy and the car buying experience can be stressful. I did some viewing online of Alexander Buick GMC Cadillac of Oxnard's inventory, and emailed for an appt. I went in and met with Bill Canavan, the Internet Sales Manager. He was nothing but pleasant to work with. I told him my budget, and what I was looking for. He knew exactly what to show me, didn't try to steer me towards higher priced vehicles. This dealership has many beautiful cars out of my price range and when I drove up I wondered if I should have started at some of the lower cost (and lower quality) auto dealerships. Bill however helped me find me something within my budget, with the options that were important to me, and skipping ones I didn't need. I had my own financing direct through my own company before I walked in the door but there ended up being a problem with it (thanks alot Capital One!). Well it all worked out for the best because Ron and Gustavo in the business office were able to get me a much better deal. I was offered a 4 point drop in interest from what Capital One had approved me for, which allowed me to purchase an extended warranty and a cash rebate was included in the deal. They were all VERY pleasant to deal with. It was a Saturday afternoon and they were totally attentive to taking care of me without me sitting there waiting for hours. I am SOOO in love with this beautiful car! Everyone at Alexander Buick was totally sensitive to my budget limitations, and worked extra hard to find me something amazing I could afford, then to get me financing that blew my original financing out of the water, is just so awesome. I will recommend this Dealership, and especially Bill, Ron and Gustavo, to everyone I know. Thank you!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great place to buy

by from Simi Valley, CA |

All were very pleasant to speak with. Vehicle was completed in a timely manner and the loaner car was a great item to help with continuing our normal routine during the time it took to get the maintenance done. Thanks for being so kind and helpful. Rick Huard

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2nd xts from alexander

by from fillmore, ca. |

This is our 2nd Cad XTS from Alexander's. Both were very pleasant experiences in the buying process. Bill Carnavan sold us our first and Steve Perez the second. We wanted the red Platinum model with the platinum interior for our 14 XTS. Steve searched far and wide to find the car we wanted. It had to be brought from Texas! It was sure worth the wait. It has everything I wanted by way of technology on it. I mistakenly ordered the premium model on our 13 XTS. Steve gave us a great trade in price for our car . The service is outstanding. Junior is a great service rep. Always keeps us posted on status and car is always ready on time promised or even before promised. Great loan car service as well.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Service

by from Oxnard,Ca |

Jr. Santoy went above and beyond to help us get our vehicle fixed.He was in constant contact with me to keep me informed on the progress of my vehicle.Explained what was being done.Cadillac service department always does an amazing job.Thank you so much.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 17 reviews)