Northside Ford

12300 San Pedro, San Antonio, TX 78216

Average Ratings

4.9 out of 5.0
254 out of 255 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 257 reviews
4.0 out of 5.0

Great Service

by from San Antonio, Texas |

The Salesman was very knowledgable on the car. He worked with me on trying to get the car payments down to a reasonable level for me.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Explorer

by from San Antonio, TX |

Priscilla was not a pressure salesperson and I appreciate that. There is nothing worse than being pressured when in the market for a new vehicle. It is a stressful enough experience without that added stress.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Drop off capabilities

by from San Antonio, TX |

Just that I was able to leave my vehicle the night before to have it worked on the next day

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service. Amazing facilities and rapidly

by from San Antonio, TX |

I bought more than one car in northside ford. The process is easy, fast and very honest. I definitely recommend it to anyone wishing to make a nice purchase

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership to work with! A speedy purchase.

by from San Antonio, TX |

I would like to commend Zach, my sales professional for his quick attention to my family's auto buying needs. Zach was very pleasant to work with and I would recommend him as well as Northside Ford to my colleagues and family. Excellent Experience!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Returning Customers

by from San Antonio, TX |

We have had our Fords serviced at Northside since we moved to San Antonio five years ago, and have always been satisfied with the service we received. In 2013 we purchased a new Escape through Larry Ramirez. It was an easy decision to come back to him when we decided to go down to one vehicle. We traded two cars for our new 2015 Explorer. Larry took time to help us through multiple test drives to make sure we got exactly the right car. We feel we got a fair price for our two trades and a good deal on a beautiful new vehicle. There was good follow through after the sale, and I'm sure we will continue to have our new Ford serviced at Northside.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quick Lane Service

by from San Antonio, Texas |

The service advisor said it would take approximately an hour to work on my Explorer and it was finished within an hour.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from San Antonio, TX |

Friendly service. Rep understood my problem, and responded immediately. In no time at all my requirements were met. Problem solved.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Northside Ford Review

by from San Antonio, TX |

Wonderful experience, Listened when I talked and took to heart what I needed. Not pushy -

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Clean all around very freindly atmosphere

by from san antonio texas |

Your sells representiveChris Brand was a great person, really had positive answer towards our answers for the truck we bought beautiful people skills. Mr. Freddie is another good hearted person really worked with me and my wife over all these two gentlemen showed us lovely hospitality thumbs up to Northside Ford for having these gentlemen on there staff.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 257 reviews)