Brown's Arlington Honda

3920 Lee Highway, Arlington, VA 22207

New 877-414-7183 New 877-414-7183
Used 888-279-0905 Used 888-279-0905
Service 888-534-9012 Service 888-534-9012

Buy happy


Average Ratings

4.9 out of 5.0

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Buying Process
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  1-10 of 224 reviews

Featured Review

5.0 out of 5.0

Painless car buying experience

by from Arlington, Virginia |

Low pressure. Our sales person was extremely friendly and accommodating so it made the experience relatively painless...but don't tell our bank account that.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Brown's Arlington Honda responded to this review

February 2, 2016

Carlos, thank you for taking the time to share with us! The goal of the Brown's Arlington Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted. Please remember that we're always here to assist you with any future auto needs. Sincerely, Gordon Riddle, General Manager


5.0 out of 5.0

Superior customer service

by from Arlington, VA |

The gentleman at the counter in charge of my car was outstanding! Very polite and professional. He went above and beyond and helped me sync my new phone to the car! Superior customer service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Gainesville, VA |

Marcos Perez is the best service rep ever. I appreciate that he thoroughly explains everything, notes what I may need or not yet need, gives me the price and time estimate, and is an all around wonderful person to work with. I travel an hour in from Gainesville thanks to him!!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent car buying experience!

by from Arlington, VA |

The staff was very helpful. I called in advance and indicated that I was on a tight timeline and Jessica Qualey had a car ready and waiting for me to test drive. She was very helpful and thorough with explaining all the different models and their features and made the entire process very smooth and easy.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Browns Arlington Honda

by from Arlington, VA |

re sponsive person nel at coun ter and mech anics were compe tent at diag nostics and fixing the prob lem

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brown's Arlington Honda responded to this review

May 5, 2016

Craig, thank you for taking the time to leave us this feedback. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Gordon Riddle, General Manager


5.0 out of 5.0

Great service!

by from Virginia |

I completely liked everything:) since the moment you come in you are greeted by the advisers with such a friendly actitude. They work fast and efficient, and tgay make sure you understand the service they provides before you go! I highly recommend this place! Ps. Love the FREE carwash!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brown's Arlington Honda responded to this review

May 5, 2016

Aracely, we love hearing from our customer so thank you for taking the time write this glowing feedback. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Gordon Riddle, General Manager


5.0 out of 5.0

Great service, friendly atmosphere, knowledgeable

by from Arlington VA |

Everytime I bring either my Honda or MDX to the service department, I receive the best customer service ever. Kenny quickly gets my car in the mix and either provides a loaner and Shuttle to the metro. He'll call as soon as he gets an assessment and let's me know pricing and timelines. Oscar always makes sure things run smoothly and everyone is friendly and helpful. And of course, it's always nice to have coffee, Internet and workspace.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brown's Arlington Honda responded to this review

May 5, 2016

Thank you for writing this five-star review of our service department, Kevin. It is a pleasure to hear that we are always able to provide you with the best customer service during your visits. We will share your comments with Kenny and Oscar and we look forward to seeing you again at your next visit! Sincerely, Gordon Riddle, General Manager


5.0 out of 5.0

Great service and wonderful staff.

by from Arlington, VA |

Very seamless process and the staff very responsive. Good staff to work with and no pressure. The financing process was quick and efficient.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Brown's Arlington Honda responded to this review

April 28, 2016

Thomas, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Brown's Arlington Honda as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Sincerely, Gordon Riddle, General Manager


5.0 out of 5.0

Tip Top

by from Arlington, VA |

Perhaps the best car-buying experience I and my family have had. Dominique Campbell was both informative, yet low-pressure as we compared the new Honda Civic to the Mazda 3. Eric Wimsatt was solid closing the deal. We drove home with the Civic--superb car, superb experience. Thank you!

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Brown's Arlington Honda responded to this review

April 28, 2016

Joshua, thank you for leaving us this great review! We are very happy to hear that Dominique and Eric were so helpful during your recent visit with us. Enjoy your new Honda Civic and we look forward to seeing you back again in the future! Take care. Sincerely, Gordon Riddle, General Manager


5.0 out of 5.0

Great salespeople

by from Arlington VA |

Michael our salesman was knowledgeable, friendly, and courteous. Would recommend him hands down. Also pleased with manager and financial officer. The coffee was good too. As this was a graduation gift for our daughter, they even lent us a ribbon to put on the car for a surprise presentation.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Brown's Arlington Honda responded to this review

April 28, 2016

Christian, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service and we're glad to hear that Michael and the rest of our team were able to show you that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Gordon Riddle, General Manager


(1-10 of 224 reviews)