Folger Subaru of Charlotte

Folger Subaru of Charlotte

5701 E Independence Blvd, Charlotte, NC 28212

New 888-673-8053
Used 888-430-8302
Service 888-433-4588

The Charlotte, North Carolina Metro Area's Premier Subaru Dealer & Home of the New Vehicle Lifetime Warranty!

Average Ratings

4.8 out of 5.0
30 out of 30 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 30 reviews

Featured Review

5.0 out of 5.0

Knowledgable and friendly people

by from Columbia, SC |

Mike Martinez answered all our questions, and went out of his way to make sure we understood that all we needed to do was to pick up the telephone if we needed help understanding the operation of the 2014 Subaru Forester he was selling us. His follow-up on some questions after the sale was prompt, courteous, and efficient. Overall, an excellent experience.

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Not Applicable
Customer Service
Buying Process
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Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Folger Subaru of Charlotte responded to this review

May 3, 2013

Thank you very much for taking the time to review us, we truly appreciate your business! If you have any questions, please do not hesitate to let our staff know! We hop you enjoy your new 2014 Subaru Forester!

5.0 out of 5.0

Wonderful dealership

by from Davidson, NC |

After a really bad experience at Town and Country Ford, I went into Folger Subaru and was quickly helped by Bill Barber. He was very sweet and I was quickly test-driving a Forester. I had been searching for this particular model for months and I found the perfect one at Folger. The atmosphere was NO pressure, and I know I negotiated a great price. (They made it easy). They even threw in all-weather mats. Even the service manager stopped to introduce himself and gave me his card, should I ever need it. Shawn, the manager, was so friendly, and quite the dog lover. The whole experience was great, and easy, and I will be come back in ten or fifteen years for my next Subaru! (Because that's how good Subarus are.)

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Positive experience with Folger body shop

by from Charlotte, NC |

Excellent customer relations. Friendly staff. Good communication on status of repair. Workmanship was excellent.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great from a distance

by from Raleigh, NC |

Though we ended up NOT driving across the state to purchase a car from them, they were very responsive and helpful from a distance.

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Not Applicable
Customer Service
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Buying Process
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Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best car buying experience ever

by from Rock Hill, SC |

Mike Martinez responded to us very quickly and went the extra mile to get everything started and got us a great price. Jeremy found us the right vehicle and Shawn along with the great finance department got us an unbelievable interest rate and payment.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A positive experience

by from Kernersville, NC |

I worked with Bill Barber, who was very helpful and very patient with me. Bill worked to find the exact car I wanted, with only the features I requested. I came from out of town to purchase my Forrester and it was well worth the trip. I never felt any pressure to buy a car. Sinnce buying a car is at the top of my list one of the least favorite things I have to do in this life, I was glad to work with a dealer, who let me do things my way and at my speed.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Folger Subaru of Charlotte responded to this review

September 9, 2013

Thank you very much for your positive review, we truly appreciate your business! Please be sure to let us know if there's anything else that we can do to meet your automotive needs!


5.0 out of 5.0

Great Service

by from Charlotte, NC |

Rob Montgomery went the extra mile and made sure the car was detailed to perfection. Would take other brands to this dealership for service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Folger Subaru of Charlotte responded to this review

August 14, 2013

Thank very much for your business, we appreciate that you took the time to review us! Please be sure to let us know if there's anything else that we can do to serve you!


4.0 out of 5.0

Grea Job!

by from Charlotte, NC |

Salesman Peter Holsten did a great job working with my wife and I on the purchase of our vehicle. He was knowledgable and hospitable. He had all the answers and did not waste our time with the "salesman pitch". The finance and closing time took longer than we had wanted, but overall a nice experience. Great looking vehicle!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Folger Subaru of Charlotte responded to this review

July 25, 2013

Hi David, thank you very much for reviewing us on Cars.com! We hope you enjoy your vehicle, and we appreciate your business! Please be sure to let us know if you have any additional automotive needs!


5.0 out of 5.0

Excellent Service

by from Wedding, NC |

I could not be any happier with my purchase from Folger, my salesman Kevin took the time to teach me the ins and outs of my car. The service is absolutely top notch and I will be going to them first when it comes to new car shopping. If you are in the market for a new ride, I'd suggest you RUN not walk to Folger Subaru.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Folger Subaru of Charlotte responded to this review

June 14, 2013

Konata, thank you very much for your review! We appreciate your business and we look forward to serving you for many years to come! Enjoy your new Subaru!


5.0 out of 5.0

Shocked it was so easy!

by from Rock Hill, SC |

I was searching for a used Subaru Forester and was dreading having to buy from the dealer for it was my 1st time doing so. I was fortunate enough to work with Jim Gamble and must admit I gave him a hard time for days! 72 emails later I bought my Forester! Not only has the sale been complete, but I still can email Jim with questions/concerns and he responds very quickly. As they say it was "easy peasy"! Very happy and pleased!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Folger Subaru of Charlotte responded to this review

May 2, 2013

Thank you very much for posting your review, we appreciate your business!


4.0 out of 5.0

body work

by from mint hill, nc |

I found the service very professional and warm. When I arrived at the body shop I was greeted warmly. Mike the estimator and I went outside to view the damage to my car. After he took pictures he came back inside and went over the paper work and explained in detail what would take place. Again, I was very pleased with EVERYONE who handled my case and special thanks to Amanda.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Folger Subaru of Charlotte responded to this review

May 3, 2013

Roscoe, thank you very much for reviewing us! We're glad that you are satisfied with the repairs we made to your vehicle, and we appreciate your business! Please be sure to let us know if there's anything else that we can assist you with!


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