CarMax Ft. Myers

(3.7) 3 Reviews

3000 Colonial Blvd, Fort Myers, FL 33966

Average Ratings

3.7 out of 5.0
1 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

GREAT experience!

by from Fort Myers FL |

I recently was in to purchase a new car and trade my car of 9 years in! My family has purchased many cars here in the past but this was my first visit! Brad and Ricardo over at the Fort myers FL location literally made this process quick, enjoyable, fun and professional! They were fantastic and knew what they were talking about and just made it a great experience! Thanks again!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

what service

by from Fort Myers Florida. |

I called CarMax in Fort Myers to have service work on a car I had purchased there the receptionist told me I could not speak with anyone but she could schedule an appointment. Would you take your car somewhere to be worked on if you couldn't even talk to somebody that was involved.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


3.0 out of 5.0

Most cars OK but but not all of them

by from St. Petersburg FL |

We drove over 100 miles to see a 2008 Z06 Corvette that I was told was in excellent shape. When I arrived and seen the car, I never had to test drive it. The rims showed signs of excessive moisture from pitting on the chrome and the inside of the rims were completely rusted. This is not normal for a car with only 17k miles on it. Other areas of the car also had telltale signs of someone who did not take care of the car. Though we have never purchased a car from them, we were led to believe that their cars were of better quality because of info from a salesman and their standard quoted on their web site that "only 1 in every 3 cars" are chosen for sale at CarMax. The salesman who we met at this lot was was nice but not knowledgeable about this car and the true condition it was in at that time.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

CarMax Ft. Myers responded to this review

November 15, 2012

Hi There! We are sorry to hear that we did not meet your expectations. All of the cars we select go through a 125 point inspection process. Thank you for taking the time to give us your feedback, we are always looking to improve. ~kelsey


(1-3 of 3 reviews)