KIA of Downtown LA

1945 S Figueroa St, LA, CA 90007

New 855-593-7134 New855-593-7134
Used 855-542-6883 Used855-542-6883
Service 855-593-9981 Service 855-593-9981


Average Ratings

4.9 out of 5.0

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Buying Process
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  1-10 of 285 reviews
5.0 out of 5.0

Cruz is a good employee and clean place

by from Los Angeles, CA |

Cruz was great. He made sure that I knew what was going on with my car and kept I touch. He made sure to explain in detail what was going on and the services done to the car.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

THE SITE WAS CLEAN, STAFF WAS POLITE AND INFORMATI

by from LOS ANGELES, CA |

THE LOCATION WAS CLEAN, THE STAFF HAD SMILES ON THEIR FACES, MAKING ME AUTOMATICALLY FEEL WELCOME. STAFF WAS POLITE AND VERY HELPFUL.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from los angeles ca |

even though there were a lot of customers upon my arrival, my appointment proceeded as scheduled. Good Job on not pushing back my appointment.

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Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Perfect Service!!!

by from Los Angeles, CA |

Fast. My advisor is the best. Always pleasant and is willing to do anything he can to take care of me and my car.

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4.0 out of 5.0

Service is much better

by from Los Angeles |

The service was rapid . In the past it is to be hours before we got the car back from service . I was only there 45 min with an appointment

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5.0 out of 5.0

Fast and friendly service at KIA Downtown

by from Los Angeles, CA |

Service was great, quick and very friendly ... all KIA Downtown staff were extremely polite and welcoming, and professional as well ... I like going to your service center ...

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Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service, efficient maintenance

by from Los Angeles, Ca |

The associates in the parts & maintenance department were more than helpful. Khalil listened to learn about the noises my engine was making and the issues I was having with my radio. He answered all of my questions while he prepared paperwork and collected my signatures. When he learned that I had an appointment with Elsa at the dealership, he offered to have someone escort me over- I politely declined the offer. I walked over to the dealership and was greeted by several smiling faces.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Really Friendly Service People

by from Los Angeles, California |

The service guy at Kia of Downtown Los Angeles named Ara, offers outstanding service - he is always friendly and genuinely tries to make your visit a good one. He is a very positive person and his approach encourages me to come back for service without hesitation.

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Came in for service or repair

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5.0 out of 5.0

Excellent service

by from Los Angeles |

It was my first time and I went in as a walk in . My experience was excellent , very friendly staff , and my service was done fast.

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Did not make a purchase


5.0 out of 5.0

friendly staff, nice area.

by from los angeles, ca |

Khalil was super friendly, recommended services but was not too pushy like other people could be at large service centers as this. Everyone made me feel comfortable and he was especially very friendly and informative.

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(1-10 of 285 reviews)