KIA of Downtown LA

1945 S Figueroa St, Los Angeles, CA 90007

Average Ratings

4.9 out of 5.0
192 out of 192 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 192 reviews
5.0 out of 5.0

Great Service, JJ Salesperson is the Best

by from Dowtown Los Angeles, California |

The sales Guy by the name JJ was excellent. His humor and knowledge about KIA cars was amazing. He answered all my questions and made me feel confident in purchasing a KIA car.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from Los Angeles, CA |

Everyone was absolutely friendly. I went there for a maintenance appointment which took 1,5h, however I got offered a shuttle service to where I wanted to wait and a the option to be picked up too. I got the car back, cleaned, after 90min a oil change, tire rotation and complete check up. All in a very pleasant experience

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service, great staff

by from Los Angeles. CA |

Sales consultant was very understanding and very nice. He treated me with the utmost respect. He also made me and my family very comfortable.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great and Local Service, Will recommend

by from Los Angeles California |

Everyone was friendly and very inviting. Felt like more than just a customer. This needs to be a constant thing and the business will continue to grow.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience! HIghly recommended!

by from Los Angeles, CA |

Your employees are always very attentive and courteous. Ara Grigorian was my advisor and he was very helpful. I had to get the shuttle service and the young driver was very professional and pleasant. Good safe driver too. I am sorry I didn't get his name. Thin Hispanic young man. Even the older driver that was getting to your base w/the van was very courteous ...So yes. I had an excellent experience..cashier and all. Everyone I encountered was pleasant. Thanks

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, Great Place

by from Los Angeles, Ca. |

I had the best service at Kia of Downtown LA. I worked with Musa and Hassan. They were patient and did their best to give me what I wanted. I am very happy with the purchase of my vehicle.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from Maywood, CA |

Customer service was great. Staff was friendly, from the moment I walked in I was greeted and asked what I needed help with...

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Los Angeles, CA |

Ara was great!!! It was my first time going to the service department and he made everything simple and he was very friendly. I enjoyed the sitting area with good tv to watch.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Bell Gardens, Ca. |

Well my experience was great because I was treated right and the timing was on time so I was great.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great place to buy a Kia car

by from Los Angeles, CA |

Great service, comfortable environment, well trained staff and great management (especially General Manager), definately recommend to my friends and family

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 192 reviews)