Dick Poe Chrysler - Jeep

Dick Poe Chrysler - Jeep

6501 Montana Ave, El Paso, TX 79925

New 888-452-7906
Used 888-429-3374
Service 888-378-0603

Dick Poe Family Of Dealerships Saves You Money

Average Ratings

3.2 out of 5.0
3 out of 6 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews
1.0 out of 5.0

DONT EVER COME HERE FOR SERVICE

by from El Paso |

Brought in my 2009 Jeep Wrangler Unlimited because I have having suspension problems that all keeps acquire after time, and also my a/c wasn't blowing. They didn't find anything wrong with it, but install a steering stabilizer that I bought, even after I told them that would not solve the problem. They charged me $200 for labor for not doing anything, once I received my jeep they chipped the hood!!! Unbelievable, and not just a small chip, it started to bubble, so they wanted me to keep my jeep there for three more days, worse service ever.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great buying experience

by from el paso, tx |

shopping for a new jeep, salesperson was very helpful and the finance department experience was great

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

What customer service?

by from El paso tx |

Finance director, Jimmy Johnson made us wait over an hour while he talked to another employee when we were 3 feet away. The proceeded to listen his voicemail. Do they not know there are 50 other car dealerships that would love for me to sign their deal?

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

used car shopping

by from el paso tx |

customer service was great ! people were friendly and courteous

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Experience

by from El Paso, TX |

I had an excellent experience at Dick Poe. Price was on point, and the process of purchasing the vehicle was very easy and seamless. Will recommend all to go there.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

didn't honor offer

by from el paso tx |

when I purchased my F-150, they had an offer of $250 dollars gas voucher with the purchase of a vehicle, they told me I didn't qualify because I didn't pay the window price, in other words I had to "negotiate" the price, but isn't that we all do when shopping/buying a car? also, I don't think they service (even minimal service) the vehicles they sell. in all other places I've purchased vehicles, they come out with at least a new oil change, well, not this place. For a great customer service, buy your car at CARMAX!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-6 of 6 reviews)