Rickenbaugh Cadillac Volvo

Rickenbaugh Cadillac Volvo

777 Broadway, Denver, CO 80203

New 877-413-8857
Used 877-421-4592
Service 877-349-2422

Denver's downtown dealership... since 1944

Average Ratings

4.9 out of 5.0
19 out of 19 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 19 reviews

Featured Review

5.0 out of 5.0

A Great Dealer for Sales AND Service

by from Denver, CO |

My wife and I have purchased four Cadillacs from Rickenbaugh's and had five serviced there so far over the years. The latest, purchased through Peter Dimond and Mike Moxley, was just as relaxed and easy as the others. Other reviewers have mentioned being like "family" and that's exactly right. Of equal importance is the quality of service provided after the sale. Over the years I've come to know all of the Service staff (one the Cadillac side) and they will bend over backwards to take care of your car. They're completely honest; you'll never buy something you don't need, and they do the job right the first time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

What a wonderful car shopping experience !

by from Clovis, NM |

I can only reiterate what all the reviews have said, "great experience, no pressure, quality product, customer attention, etc". In my opinion Rickenbaugh Cadillac and Warren Gonzales are the standard by which all dealerships should be judged. The trip to Denver was worth every mile.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SRX purchase

by from Aurora, CO |

Ryan was my salesperson, for my recently purchased SRX. He was very responsive, and offered great customer service, answering any questions I had.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Treated like a valued customer

by from Boulder, CO |

After 35 years of hard work, I was finally able to buy my first new car. I had been shopping for about 3 months, visiting pretty much all the dealerships around the metro area. Ryan at Rickenbaugh treated me like a valued customer from our very first hand shake. He listened to my needs, and answered any questions I had like a professional. Salesmen at the other dealerships could learn from Ryan on how to treat customers. I felt no pressure to buy something other than what I wanted. I am a 100% satisfied customer and would recommend Rickenbaugh to anyone looking to buy a car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Rickenbaugh Cadillac Volvo responded to this review

August 29, 2014

Mr. Brown- I am extremely pleased to hear that Ryan was able to provide such a wonderful buying experience. He is an extremely valuable asset to our organization. I wanted to thank you for your business and for taking the time to share your experience with other potential customers. Nick Pacifico- VP/GM


5.0 out of 5.0

Jan the mountain man

by from Morrison, CO |

I've been dealing with Rickenbaugh for some 19+ years and there is a reason for that and it all comes back to your people. I have made friends here and while some have gone on to retirement, Ryan Nienhueser has filled the void seamlessly. I found Ryan to go the extra mile to answer questions. make himself available, and an easy guy to trust. Ryan's a stand up guy and a pleasure to work with. I would recommend Rickenbaugh and Ryan by name without any hesitation or reservation.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Rickenbaugh Cadillac Volvo responded to this review

August 14, 2014

Thank you for taking the time to share your experience with others and for recognizing what an outstanding job Ryan and our past employees have done. We appreciate your business and look forward to 19 more years! Nick Pacifico VP/GM


4.0 out of 5.0

Rickenbaugh Cadillac

by from Denver Co |

Ryan is an excellent example of the exemplary care and service that I received . By far he is the best salesperson I have worked with in all my years of purchasing vehicles.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Rickenbaugh Cadillac Volvo responded to this review

August 14, 2014

Thank you for taking the time to share such wonderful comments about Ryan and his dealings with you. We appreciate your business. Nick Pacifico VP/GM


5.0 out of 5.0

Great Buying Experience

by from Colorado Springs |

Out experience with Rickenbaugh Cadillac and Volvo was superb. Ryan Nienhueser was very helpful and professional. He took us through the USAA buying process for ordering a 2013 ATS4 2.0T to our specs. He also kept us updated on the cars manufacturing progress and did a great job explaining all the technological features of the car on delivery. The lease process with their finance department was smooth as silk. We had such a great experience that when it came time to get another car, we went back to Rickenbaugh, but this time for a Volvo. Ryan introduced us to Ton Mroz, who took us on a couple of test drives and helped us find he perfect 2013 S60 T6 R Design. We love both our cars, but even more so the great experience at Rickenbaugh. Highly recommended!!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Rickenbaugh Cadillac Volvo responded to this review

August 14, 2014

Thanks Jim for taking the time to point our what a great job Ryan did in taking care of you and making sure that when the time came for another car he pointed you in the right direction. We appreciate your business and for sharing your experience with others! Nick Pacifico VP/GM


5.0 out of 5.0

great experience!!!

by from denver colorado |

Ryan Nienhueser was my salesman and it just went so smoothly, it was a pleasure to buy a car at rickenbaugh caddilac!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Rickenbaugh Cadillac Volvo responded to this review

July 30, 2014

We are all glad to hear that Ryan was such a pleasure to deal with and that he handled your transaction so smoothly. Enjoy your new Cadillac and thank you for your business. -Nick Pacifico VP/GM


5.0 out of 5.0

Good Experience

by from Denver, CO |

Ryan Nienhaueser and Rickenbaugh did a fine job when we bought our new 2014 Cadillac. Took time to explain everything, and it has been a great car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Rickenbaugh Cadillac Volvo responded to this review

July 30, 2014

Glad to hear that everything is still going well with your 2014 Cadillac. We all look forward to continuing to provide excellent customer service. Thank you again for your business. -Nick Pacifico VP/GM


5.0 out of 5.0

Great car-buying experience

by from Estes Park, CO |

Ryan Nienhueser was our salesman; we traded in a Kia for a Cadillac SRX and Ryan was very nice to work with. He had lots of patience while we decided what we wanted and they gave us a good value for our trade-in. The transaction took less time that usual, which we very much appreciated, as we had our 2 small grandsons with us.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Rickenbaugh Cadillac Volvo responded to this review

July 30, 2014

We are all excited that you chose to do business with Ryan and Rickenbaugh. We understand how important your time is and try to make our process as simple and easy as possible. Thanks again for your business and I know our team will continue to take excellent care of you and your SRX! -Nick Pacifico VP/GM


5.0 out of 5.0

Always been treated like Family

by from Denver, CO |

Just purchase another (3) Cadillac from Rickenbaugh Cadillac. Was also considering the the Lexus 350. Just cannot beat the relaxed negotiation process at Rickenbaugh. Have also been dealing with the service department for 12 years and TRUST them, everyone treat us like family, always knowing our names and provide quality sales and service. Major decision factor for this purchase, can't give up that peace of mind!!! Since the purchase the salesman (Ryan) has called, sent an email and a card letting us know that we can contact him with any questions.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Rickenbaugh Cadillac Volvo responded to this review

July 30, 2014

We are so pleased to hear that our excellent service on your past Cadillac's was the tie breaker between the Lexus. We are extremely happy to have you both as members of our family. Enjoy the winery in Nevada this fall! -Nick Pacifico VP/GM


(1-10 of 19 reviews)