Spradley Barr Motors Inc

(3.0) 2 Reviews

2200 Westland Rd, Cheyenne, WY 82001

Average Ratings

3.0 out of 5.0
1 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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1-2 of 2 reviews
5.0 out of 5.0

Spradley Barr does care

by from Powell WY |

After discussing the previous problem with a manager at Spradley Barr Motors, they decided that they could pay half for the repairs. No, they didn't have to because it was sold by the previous dealer. There was certainly a breakdown in communications between the service manager, the sales staff, and myself. I was surprised when they stated that most of the academia in Laramie purchase vehicles outside of the state despite having a large part of property taxes in Albany County paying for their wages. Maybe that is why Laramie teachers are the most underpaid in Wyoming. For the high school teacher who did purchase in Laramie, some goodwill from Spradley Barr Motors should pay off in positive word of mouth to a large buying demographic.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Takeover of McCarty Motors

by from Laramie WY |

While the problem with a Nissan Juke was McCarty Motor's problem, I felt that Spradley Bar Motors had an opportunity to step up, but failed miserably. Yes, the warranty had just barely passed, but a $270 bill and a flippant parts manager cost this new company in Laramie some bad advertising. The young lady who you blew off is a teacher at Laramie High School with a very active following in a car buying demographic. How much advertising can $270 dollars buy you in Laramie? Not much. By making a $270 concession to a first time car buyer would have been a big marketing ploy. Instead, your service department cost you some bad will in a new competitive market. With so many outlets for advertising now days, having a foothold in a local school with word of mouth advertising is very important. some car dealers know that. Others just try to nickle and dime you after the sale.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase

Spradley Barr Motors Inc responded to this review

October 9, 2014

Good Afternoon, I do apologize for with the problem that you are having with the takeover by Spradley Barr Motors and your Nissan Juke. I have contacted the individual in charge about the problem and you should be contacted so that this issue may be taken care of. We do value our customers and strive to give the best customer service available to our customers.


(1-2 of 2 reviews)