Kenny Ross Buick GMC Mazda Subaru

Kenny Ross Buick GMC Mazda Subaru

11310 Center Hwy, Irwin, PA 15642

New 877-838-0821
Used 888-409-3255
Service 888-370-6762

At Kenny Ross, Cars Go Fast!

Average Ratings

4.8 out of 5.0
115 out of 118 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 119 reviews
5.0 out of 5.0

Great staff

by from North Huntingdon, PA |

The staff was very friendly and helpful. I feel I was treated very fairly and received a good deal on my new vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from North Huntingdon, PA |

Robert was a great salesperson - helpful, knowledgeable, informative!! He and the sales manager made for an exceptional buying experience! Love the car, too!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent experience!

by from Connellsville, Pa. |

Buying experience was easy and done quickly. Jay was friendly and gave an easy to understand explanation of the new car and warranty. Could not have been better.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kenny Ross Mazda service visit

by from Irwin, PA |

My first service visit was quick and painless. The service coordinator pointed out that my new car was already in need of an annual inspection. He corrected the invoice to show no charge. Hope all my other visits go as well. My son just bought a used Chevy across the street and hope he receives the same treatment.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Customer Service

by from Pittsburgh, PA |

The dealership did everything well. I worked principally with Jay Sanderson, who did an excellent job. He was professional, knowledgeable, and friendly. He also went above and beyond the call of duty in making sure that I received parts that were not available at the time of purchase. Because I don't live near the dealership, he was considerate enough to drop those parts off at my home.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Kenny Ross Buick GMC Mazda Subaru responded to this review

August 28, 2014

John, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jay is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Take care! Jimmy Ross | Chairman | jross@kennyross.com


4.0 out of 5.0

Service was Great

by from Irwin, PA |

Wait time was a bit longer than expected. My car was sitting outside the garage, finished, for about 10-15 minutes prior to me being told it was complete. Everything was great except for the timing. All the employees were friendly, polite and respectful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Kenny Ross Buick GMC Mazda Subaru responded to this review

August 19, 2014

Cheri, thank you so much for your kind and honest review of Kenny Ross Mazda Subaru. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future. Take care! Jimmy Ross | Chairman | jross@kennyross.com


4.0 out of 5.0

Knowledgable sales staff

by from White Oak, Pa |

The salesman as well as the manager were kind and gracious throughout the entire car search and purchase experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Kenny Ross Buick GMC Mazda Subaru responded to this review

August 12, 2014

Sandi, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kenny Ross Buick GMC Mazda Subaru. Please feel free to contact us if you have any questions on your new purchase. Jimmy Ross | Chairman | jross@kennyross.com


4.0 out of 5.0

Richard

by from White Oak, PA |

Helpful staff both in scheduling office and Jared in service. My questions were answered and my car had recall service in a timely and pleasant manner.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Kenny Ross Buick GMC Mazda Subaru responded to this review

August 13, 2014

Richard, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Take care! Jimmy Ross | Chairman | jross@kennyross.com


5.0 out of 5.0

Excellent service

by from Pittsburgh, PA |

The gentleman who checked me in, I apologize for not remembering his name, was very helpful. He was patient, friendly, and professional. He went above and beyond in helping me.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Kenny Ross Buick GMC Mazda Subaru responded to this review

August 7, 2014

Zuleikha, thank you for taking the time to write about your experience at our dealership. Each employee is a valued member our team, and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Jimmy Ross | Chairman | jross@kennyross.com


5.0 out of 5.0

Excellent experience

by from North Huntington, PA |

Darrel and Paul were great! They both helped me get exactly what I wanted with ease and helped me pick out excellent warranties. They both went over everything in detail so I understood everything. Darrel and Paul also answered all questions I had with ease.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Kenny Ross Buick GMC Mazda Subaru responded to this review

August 11, 2014

Brittany, thanks so much for taking the time to write this review! Darrel and Paul are great with people and focus on what the customers' needs are. They will be pleased to hear about your positive experience. If you have any questions about your new vehicle, please come back in to visit. Enjoy driving! Sincerely, Jimmy Ross | Chairman | jross@kennyross.com


(1-10 of 119 reviews)