Larry H. Miller Chevrolet Murray

5500 S State St, Murray, UT 84107

Used 801-264-3200

Average Ratings

4.9 out of 5.0
82 out of 83 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 86 reviews
1.0 out of 5.0

LHM Murray still the same.

by from Salt Lake City |

I went to LHM Chev in Murray to look for a new car. While there I happened to hook up with a salesman that didn't know anything about the models I was interested in. He took me to see his "manager" who lied to me about specifications of a competitor's vehicle. He had the same "used car salesman" approach that was disingenuous and made me feel like I had to wash my hands when I left. I hate it when they try to do the hard sell, using all their tricks to try to get you to buy a car, and are dishonest. "What can I do to get you to buy a car today?" What? I've been to LHM Murray twice over the last many years when looking for a new car and each time it was the same......bought Chevy's from other dealers who are much more honest and trustworthy.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

Larry H. Miller Chevrolet Murray responded to this review

September 12, 2014

I'm very sorry to hear that you feel this way. We pride ourselves on customer service, and any time one of our customers is disappointed in their experience I'd like the opportunity to speak with them to learn more. I invite you to reach out to me directly at (801) 264-3201. Thank you. -Kasey Webster, General Manager


5.0 out of 5.0

happy

by from slc ut |

Ralph and Nate did a great job.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2015 2500 HD Duramax

by from S.L.C.Ut |

Greetings, I recently purchased a 2015 Silverado HD with the Duramax power plant. I arrived at Dealership rather late in the evening on my way home from a trip. I spent a bit of time strolling the dealership looking at various models of the Chevrolet Truck with zero intentions of purchasing during this particular visit. I had been contemplating a purchase for some time though remained undecided when that might happen. As I was peeking in the windows of the various models I was approached by one of the sales professionals who asked if I had any questions.I begin asking about the difference between the various models. I can share Mr. Stuart Harris the sales professional had obviously done his homework he was very knowledgeable about each model. It was after about 30 minutes of discussion I was asked if I would like to drive the various models which included 1500 & 2500 models. I mentioned how late it was and was close to closing time for the dealership. Stuart informed me ignore the time; and stated if I had the time thats whats important and he had as much time for me as needed talk about customer service. It was then I test drove the three different V-8 engine arrangement offered. It was shortly after driving the 2500 HD Duramax I knew I had driven the perfect set up. The rest is history I am now the proud owner of this new beast. I recently took the truck back to have some additional accessories I purchased through the dealership installed the service department did an exceptional job. I would like to extend my thanks to Stuart, Mike & Brad who all assisted and true professionals which represent the Larry H. Miller group very well. Cheers, Lance

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Larry H. Miller Chevrolet Murray responded to this review

September 9, 2014

Lance, thank you for taking the time to give us your detailed feedback about your experience. I'm very glad to hear that Stuart and the team were able to answer your questions and help you find the vehicle you wanted. Thank you for choosing Larry H. Miller Chevrolet Murray! -Kasey Webster, General Manager


5.0 out of 5.0

President

by from Midvale, Ut |

You guys are AWESOME! From Sales To Service!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Review, Larry Miller Chevrolet

by from North Salt Lake, Utah |

I think they did a great job and finished the work in a timely manner.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Larry H. Miller Chevrolet Murray responded to this review

September 9, 2014

We appreciate your feedback and look forward to seeing you again. -Kasey Webster, General Manager


5.0 out of 5.0

LHM Chevrolet

by from SALT LAKE CITY |

As always, every one was very efficient, very informative ---

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Larry H. Miller Chevrolet Murray responded to this review

September 9, 2014

Great to hear! Thank you for your review. -Kasey Webster, General Manager


5.0 out of 5.0

service

by from Montpelier, Idaho |

Very satisfied with my experience and would recommend this dealership to all my friends

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Customer Service
Buying Process
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Does recommend this dealer

Did make a purchase

Larry H. Miller Chevrolet Murray responded to this review

August 13, 2014

Thank you, David! -Kasey Webster, General Manager


5.0 out of 5.0

awsome experience even years later

by from salt lake city, utah |

was looking for a car abour 4 to 5 years ago and a friend of mine had recomeded larry.miller toyota. But me I'm a chevy fan grew up in texas and that basically all we drive are chevys. So I had gone to larry h.miller chevy. I went in looking for a good size vehicle for my wife. Talked to john and he was very helpful ended up getting my wife her traverse that day. They have always been helpful here and Excellent service. Just recently traded in my wifes traverse same place for a brand new 2014 silverado, all thanks to stuart thank you stuart. Still the same excellent service I remember. Of couurse it has its ups and downs just like anywhere else. But I wouldn't feel more confident anywhere else from buying a vehicle chevy its the way to go. Thank you chevy larry h.miller team and thank you stuart. I will defenitly be back for another car. That's a promise.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Larry H. Miller Chevrolet Murray responded to this review

August 26, 2014

I'm very happy to hear that we were able to help you find a vehicle that worked for you and your wife. We appreciate your business, and look forward to working with you again in the future. -Kasey Webster, General Manager


5.0 out of 5.0

Repairs on New Malibu

by from Salt Lake City, UT |

Very happy with Larry H Miller repair facilities. They go the extra step to insure the vehicle is safe and the customer is happy.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Larry H. Miller Chevrolet Murray responded to this review

August 11, 2014

Thank you! I'm glad to hear that our team is making your safety and happiness our top priority! -Kasey Webster, General Manager


5.0 out of 5.0

LeeAnn Meads

by from Sandy, Utah |

Tom Scharrow is like family. I know I can trust him when he makes recommendations and I know that he is honest and fair with me!!! He makes every experience at your dealership awesome!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Larry H. Miller Chevrolet Murray responded to this review

August 7, 2014

I love to hear the word "awesome" when people talk about our dealership! I will share your kind words with Tom, thank you. -Kasey Webster, General Manager


(1-10 of 86 reviews)