All American Chevrolet

All American Chevrolet

1802 E. Central Texas Expressway, Killeen, TX 76541

New 866-414-2716
Used 866-375-3831
Service 877-507-2268

Average Ratings

4.0 out of 5.0
3 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews

Featured Review

5.0 out of 5.0

The Best !

by from Round Rock, TX |

Our Salesman Tyrone Jackson, aka Jackson, was so easy to work with. His personality was the best, unlike other salesman we have dealt with. There was no phony-ness, just like talking with a neighbor, he was relaxed in his manner and professional all the time. My husband and I were so pleased with the ease of dealing with All American Chvrolet, I wouldn't hesitate for a moment to recommend them. I purchased additional care packages with Robin Tippens, who was also very easy to work with and down to earth. No hard sale there either. Our overall experience was great. From the initial emails to the delivery of the car. Woo Hoo, I have a Corvette !!!!! THANKS Jackson!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great Service!

by from Copperas Cove, Tx |

Marious was very helpful and worked hard for us. Best car buying experience ever. Thank you all for your help!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible service dept and customer service

by from Fort Hood |

I drop off my vehicle in the morning. They never call me. I called and they couldn't even get someone in service to respond. I call again and they can't tell me the status. I show up and speak with the service manager and he admits this is a usual problem with no compensation.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

All American Chevrolet responded to this review

August 19, 2013

Hello Unhappy Ursala, We are sorry for the inconvenience during your last visit. Thank you for taking the time to provide the feedback, it is important in our ongoing efforts to improve our customer service. We are currently undergoing changes to improve our communications and look forward to demonstrating those improvements during future service visits. If you have any questions, please call me directly at 254-200-4642. Sincerely, Rey Perez, Service Manager.


5.0 out of 5.0

SERVICE

by from KEMPNER TX. |

BEST SERVICE DEPARTMENT IN TEXAS. HAD TIRES ROTATED AND OIL CHANGED THEY TOPPED OFF ALL MY FLUID LEVELS AND SET MY TIRE PRESSURE AND CLEANED MY AIR FILTER.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-4 of 4 reviews)