Planet Mitsubishi

Planet Mitsubishi

265 N Franklin St, Hempstead, NY 11550

New 877-501-4786
Used 877-397-9285
Service 888-765-5837

WE ONLY SELL AUTOMOBILES WITH ACCIDENT FREE CLEAN VEHICLE HISTORY REPORT WITH BUYBACK GURANTEE

Average Ratings

3.6 out of 5.0
49 out of 75 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 75 reviews

Featured Review

5.0 out of 5.0

outstanding service above and beyond!!!!!!

by from ronkonkoma ny |

I went to planet mitsubishi december 26 2013 With my mom and fiancelooking for a new car my mom had set up the appointment and spoke to Ayanna Lindsay before going there letting her know what kind of vehicles I would be interested in when I got there ayanna had vehicles already picked out to show me she was so welcoming and friendly I was amazed by her kindness and how she knew everything to show me and I loved all her choices there was a point I got really nervous that I might not be able to get approved for a car while we were waiting to see if I was approved she was so understanding and reassuring and kind she talked to me calmed me down she really cared so much and helped me in every aspect I couldn't have asked for anyone better I dont even know how to thank her for her kindness reassurance and knowledge of everything we were there for hours and every moment with her was extroadanary she is not only great at her job but she is an amazing person as well I ened up getting the first car she had picked out for me a brand new 2014 mitsubishi mirage all black straight out of the showroom all thanks to ayanna`s patience knowledge and kindness it is now march 20th 2014 and ayanna still calls and texts me every couple of weeks to see not only how the car is doing but to see how im doing she asks how my mom and fiance are as well she is absolutely one of the best people I have ever met She deserves to be recognized for how great she is at her job and for the amazingly outstanding person she is she deserves more then 5 stars more like 5000 I would recommend her to every and anyone and I will never go to anybody else for my next car....Thank you so much Ayanna Lindsay!!!!!!!

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Customer Service
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Excellent dealers!!

by from Staten Island |

Very friendly staff but it's just a waste of time, they keep you there for hours only to tell you at the end that the cost of the car doubles the price they advertised on the internet. They didn't even feel sorry it was my first car and I had no credit history, I was going to be on the hook if I accepted.

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


3.0 out of 5.0

Great staff but be aware of extra costs

by from Queens, NY |

We went to buy a used car, the staff were beyond professional and very knowledgeable, they have a great selection of used cars. You only need to be aware of the extra costs they will add up to your final bill, so make them show you all those extra costs and hidden fees before you release the down-payment, the price we ended up paying was 40% more. Overall great experience but check your final bill.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

very good experience

by from STATEN ISLAND |

Hi, Just want to say that I have had a great experience purchasing my 2011 Nissan rogue from planet Mitsubishi . Ray was very helpful and I really appreciate how easy the whole process was. The financial representative was warm, friendly and calm and made me feel very comfortable. He helped me understand the whole process I thought he did an excellent job and I really enjoy working with Planet Mitsubishi . Antoine

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

ms eureka hyde

by from longlsland ny |

i like this dealership because before I signed any paper wrk or did any kind of credit check danny let me test drive my bmw .

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mitsubishi Mirage Purchase

by from Long Beach NY |

I recently purchased a 2014 Mitsubishi Mirage and I absolutely love it. My salesperson was Ray and he did a fabulous job at making the car buying process easy. He was so helpful from beginning to end and will definitely be going back to him when we are ready for our next purchase. They have great customer service and treat you like family and I recommend them to anyone looking for a new or pre-owned car or suv. Thanks again Ray!

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

love my m3

by from ny,ny |

I saw this great deal on bmw m3 and I called planet mitsubishi to find out if they had the advertised car in stock once i got there confirmation i drove all the way to gardencity from lancaster,pa. I was little unsure of the codition of the car cause lot of times car looks very nice on internet till you see it in person but thank god it was a big relief all there cars were very clean so i took 2011 bmw m3 for test drive and i was plesantly surprised the way the car performed.I negotiated the deal with richard and then we proceded to the finance office and there i met this lovely lady Laura she was so nice i cant explain .she gave me enough time to explain the entire transaction boy o boy she really spend lot of time to address all my concern she was so patient that she won me over.Overall i tell you it was the best experience of my life buying this car from planet mitsubishi i will definetlily recommend everybody to go and buy from them they are no nonsense dealer what you see is what you get i really like that about planet mitsubishi.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good people

by from hicksville,ny |

Jose is the best sales person I have ever met this guy is very professional talks to you straight no nonsense ,I wish all sales persons were this courteous to there customer's also thank you Richard for the great advice on my purchase please make sure Jose gets a bonus this month as you promised .Richard you should always reward employee's when they do the right thing and give your customer the best experience in purchasing there automobile. This girl Laura is a riot she had me in split's with her joke's .She can talk if I was not in hurry I would have spend another 2 hours hanging out with her. Richard as promised I will bring all my friends to buy there car's from you and return you promised you will make my car payment for every customer I referred. I am going to hold you to it. You better get ready I am bring my aunt and my friend this weekend so get my 2 payments ready. Above all it was such a great experience buying a car from planet Mitsubishi. You guys have hooked me for life. See you soon Richard, Laura and Jose

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

This dealership trys to scam

by from Waterbury,CT |

I called this dealership to make a offer. I immediately caught on that she was trying to play games with me. I offered a number to buy the car and she said i would have to finance so they could make money on that end. This dealership trys to play the tennis ball game. Employee did not have a professional demeanor. This is enough dealerships and cars to continue to shop around. STAY AWAY from this dealership.

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Customer Service
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Planet Mitsubishi responded to this review

October 16, 2014

We do not discount our already discounted internet price all of our finance price is for people who are looking to finance there vehicle's. These cars are bank owned and are for customer's who looking to finance there purchase regardless of there credit.


5.0 out of 5.0

Ashli is a great and professional representative.

by from Uniondale, NY |

Ashli was a great help in searching for a car that was right for me. She was professional and proactively helpful throughout the whole process. If you're searching for someone who can help you get into a car you'd love, call Ashli at Planet Mitsubishi.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Customer Service

by from Belair Maryland |

I don't like going to dealerships and feeling like I am no more than prey waiting to be taken advantage of. I went on the road trip for a family member and not joyously. My attitude was: Let's get this over with and go do something fun". My views and experience changed when I visited Planet Mitsubishi, Ray-our sales consultant, and the entire management team, made me and my family feel at ease. The experience was so great my mom ended up trading in her car, so we ended up driving 2 pre-owned cars back home to Maryland. Thanks ray and the Planet Mitsubishi family for giving us a remarkable experience.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 75 reviews)