Matt Castrucci Automall of Dayton

Matt Castrucci Automall of Dayton

3013 Mall Park Dr, Dayton, OH 45449

New 888-258-5633
Used 866-295-4786
Service 888-204-4373

Dayton's #1 Volume Dealer

Average Ratings

4.4 out of 5.0
7 out of 8 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-8 of 8 reviews
2.0 out of 5.0

Great to buy but bad service!

by from Dayton,Ohio |

Very bad service department! They lie! Bold face look you in the eye and lie. I have spent a lot of money on the same Code repair and now need to go to some other dealer. I will not going into the whole thing here but i was told more then one lie. Use them at your own risk. I am very sad because we have purchased our last 4 cars yes 4 at Castrucci and thought we would always use them. Now I feel if the dealer can not be trusted to service the car how can I trust them in new car buying anymore.

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Helpfull staff

by from Hamilton, Oh |

Found a Honda Pilot I was interested in, sent e mail it was in stock. I was going up from Hamilton to see the car on Sunday Sept. 18. I was called on the way home from church and told the car was sold the day before. This saved me a trip to Dayton, salesman offered to look for another car and call me back if he found one. Sent another e mail stating I had found another car on Tuesday 20

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Used car purchased

by from Richmond, Indiana |

First time buying from this dealer and overall was pleased with the customer service. The amount of time waiting for financing approval was a bit long but other than that they were very attentive and cordial. I would recommend them to anyone searching for a quality used car in the Dayton and surrounding area. Thanks Matt Castrucci.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Salesman

by from Huber Heights |

Adamant about sales...great follow-up

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Castrucci Automall of Dayton

by from Cincinnati, OH |

My wife and I visited Matt Castrucci Automall of Dayton. We didn't but a car but test drove one. Our salesman was courteous and answered all of our questions.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great cars

by from miamisburg oh |

went to get a used honda, wasn't sure which one I wanted but told them what I had to work with and they helped me hunt down the perfect car. I've been to alot of dealerships and they were the most helpful for sure thanks so much.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Surprisingly Honest and Fair Sales

by from Beavercreek, OH |

In short, I made a bad purchase buying a used Honda Odyssey when it was overcast and raining. I was terrified I was stuck with the deal I made but the dealership made it right. As I said it was overcast and raining and because of that I was not able to see the extent of the body damage the Honda Odyssey. Despite the rain, I did spot a few dents and haggled on the price. They came down on the price a little bit and we made a deal. After making the deal I drove it home. The rain had slowed down a lot so it was practically dry when I pulled it into the garage. I turned on the lights in the garage to admire my purchase and right away I started noticing more dents. Three, four and as I counted dozens of small, round dents I realize what the dents I had spotted at the dealership were - hail damage. I was mortified. Part of the reason I purchased a Honda Odyssey is because there is some safety in how good their resale value is. But a hail damaaged vehicle? Who knows what the actual value is? All I knew was it was thousands less than what I paid. I was very upset. I took off work the next day and I waited for the dealership to open to talk to someone about the deal. Because I had signed off on the deal already I had no legal recourse so all I could hope for was understanding management at Castrucci. I was lucky. They offered a considerable discount but after considering it I still was just not comfortable buying something with hail damage. Like I said - who knows what the real resale value is? I told them that I would be happiest if I could just walk away from the deal. Because they are an honest and reputable establishment they actually let me walk away on the deal. I ended up finding a Honda Odyssey at another dealership but I will always speak highly of Castrucci and couldn't recommend them more.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Used car purchase

by from Chillicothe, OH |

Friendly and proficient sales staff during our purchase of used Buick Lucerne.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-8 of 8 reviews)