Unique Auto Group

Unique Auto Group

3221 Jeanetta St, Houston, TX 77063

Used 888-539-6570

Average Ratings

3.4 out of 5.0
3 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

2009 CADILLAC ESCALADE UNIQUE AUTO GROUP

by from VICTORIA,TX |

WIFE AND I WERE LOOKING FOR A 2009 CADILLAC ESCALADE FOR ALMOST 2 MONTHS AND WE FINALLY FOUND THIS BLACK ESCALADE AT UNIQUE AUTO GROUP....THEY HELPED US THROUGH OUT THE WHOLE PROCESS WITH RESPECT AND HONESTY AND IT WAS A GREAT DEAL ... THEY DID EVERYTHING THEY COULD TO GET US APPROVED....I WANT TO THANK YOU GUYS AT UNIQUE AUTO GROUP AND I WILL RECOMMEND MORE CUSTOMERS TO YOU GUYS IN THE NEAR FUTURE...... CARRIS STINE

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Lied about the condition of their Volvo XC-90

by from Katy, Texas |

We went to purchase a Volvo XC-90 and they promised it was in good condition with the previous owner being the dealer. We ran a carfax report and the vehicle was previously labeled as a "TOTAL LOSS" by an insurance company. We offered a down payment of 100 to hold the car because they assured us of it's clean record but after getting the carfax report, we could not risk go thru with the purchase. When I called to request that they refund my money, they guy became belligerent and rude, saying he doesn't care what carfax says, they don't use carfax. He hung up in my face after asking for the refund and then offered 60 dollars back when I called to discuss with him again. If they were honest about the car in the first place, we wouldn't have expected our money back if we changed our mind. It was only because we learned that the carfax on the car is not clean which was contrary to what they promised us. Just providing facts

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

2007 lincoln mavigator

by from spring, Tx |

I had been looking for a new body style 2007 navigator for a long time I hd real bad credit but ypu cannot believe I never can explain how hard this dealership tried to get me approved ....thank u sooooooo much

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

unresponsive

by from Houston, TX |

I received a notice from cars.com that I would be contacted by this dealer about thd car I was interested in but I never heard anything. (one of the questions below forced a response so I had to check that I was shopping for a used car but I did not actually go to the dealership.)

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

2005 HONDA ACCORD SUPER HAPPY

by from HOUSTON,TX |

I JUST BOUGHT A 2005 HONDA ACCORD AND IM SUPER HAPPY WITH MY PURCHASE I WANTED TO THANK EVERYBODY AT UNIQUE AUTO GROUP AND I WILL DEFIANTLY BUY AGAIN...

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)