Giles & Johnson AutoMart

(3.5) 2 Reviews

3254 E 105th N, Idaho Falls, ID 83401

Average Ratings

3.5 out of 5.0
1 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
2.0 out of 5.0

Horrible Value

by from Ucon, Idaho |

Worst experience ever. The Giles guy would not shut up. Would ask questions and he was more concerned about gossip in the area, rather than helping choose a quality vehicle. Most of the cars on the line could be obtained at other dealerships or small car lots for a considerable savings.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Giles & Johnson AutoMart responded to this review

March 13, 2014

We are sorry that you feel that way, we value all of our customers. It was not our intent to make anyone feel this way, we will try to do better in the future. We feel that our margins are extremley fair, and in most cases a lot less than other dealerships around the area.


5.0 out of 5.0

Mr

by from Idaho Falls, ID |

Great service, great experience. We out grew our old car and needed a bigger vehicle. Family and friends recommended these guys and we're glad we followed their advice. We found the perfect car at a great price. There were some dings and a scrape on the bumper which I wanted fixed. Mr Johnson arranged to have it fixed and let us know how much the minor repairs would cost, he was very honest with us. I can't say enough about these guys, there great!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-2 of 2 reviews)