Henderson Chevrolet

Henderson Chevrolet

240 N Gibson Rd, Henderson, NV 89014

New 888-695-8322
Used 888-806-8712
Service 877-285-9028

Las Vegas Chevrolet Dealer of The Year

Average Ratings

3.1 out of 5.0
4 out of 9 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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1-9 of 9 reviews

Featured Review

5.0 out of 5.0

2012 Camaro LS

by from Henderson, NV |

I worked with the internet sales manager, George Alexander. He was awesome. They were up front with the price and it didn't take long to work out a great deal. They weren't able to beat my credit union financing, but that didn't matter - I ended up with a nice 2012 Camaro!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

2.0 out of 5.0

Frustrated

by from Las vegas |

We went in with an advertised price from cars.com, and the they jacked up the price saying we didn't Qualify for any of the rebates they already added in this price (even though it says nothing about it on the website.) they also lowballed our trade in. We have excellent credit and really felt like we were being tricked. Sales man was really nice but couldn't anything about price. We will be taking our business somewhere else.

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Not Applicable
Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Terrible experience

by from Sacramento, ca |

I bought a car over the phone and I thought it was getting a good deal.then two days before I going to pick it up, they call me saying the can't sell it to me anymore unless I want to pay 2000 dollars more. I thought a deal was a deal! They ran my credit, took my payment information, and then denied me the car... If I had enough money for a lawsuit I definitely would. There is some very sketchy business going on there... I will never trust them.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Exellent salesman Shawn Van Buskirk

by from Henderson Nevada |

Me and my wife had the best experience in 20 yrs of car buying.. Shawn Van Buskirk is a real pro and made the whole process smooth and hassle free.!!! I have since recommended over 4 customers to him.. Thanks again Shawn..

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Lengthy process

by from Henderson, Nevada |

I hate the way it takes so long to get through til the end of the deal. $ hours later, my kids are starving and we really just want to leave. I love my new car and my salesman was excellent and did everything he could to expedite things.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing Experience

by from Las Vegas, NV |

I went into Henderson Chevrolet and had an amazing experience. They took care of me, got me in and out, didn't try to haggle me, called me to follow up, and made me feel very welcome. I would definitely use their services again and will be recommending Henderson Chevrolet to others.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Horrible Experience

by from Henderson, Nevada |

"We negotiated on a base 2012 Corvette Coupe. Found the car on here (for several thousand less) and proceeded to bring this information into the dealership the next day (3/10/2012). We were ready to make the deal at the price listed on this site; however, we were informed that this price was after several rebates that we didn't qualify for?! There is no mention of rebates on this page and they refused to give us the price that was advertised on here. This ad was placed by a manger himself as told to us by one of the associates. They wanted to continue to negotiate and kept telling us that they would try and get "as close as we can?!" By the time we drove off the lot, they were still ~$2,700 over the advertised price. Ridiculous. Only when buying a car do you go through something like this. We will be contacting the Better Business Bureau first thing Monday morning and purchasing our vehicle elsewhere."

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

Henderson Chevrolet responded to this review

March 13, 2012

Chris and Tammy, I am sorry to hear about your experience. I have talked with all parties involved including the General Manager. The price advertised was in error and has since been fixed. I will, however, go ahead and honor the price you saw. I am sorry again and will honor your price. The manager John talked to you with this offer and I have left you a message as well. Please contact me to discuss further. Mark 702-558-2438


1.0 out of 5.0

THIS DEALER IS A BUNCH OF LIARS!

by from La Quinta,Ca. |

I made a deal with the used car manager ,Mark, at 4:30 yesterday afternoon. I heard him tell the sale person he would take the deal and to get me in there to finish it. Since I had to travel 250 miles I scheduled an appointment for Wednesday at noon. TONIGHT HE HAS JAMES CALL ME AND WELCH ON THE DEAL. DO NOT DO BUSINESS WITH THESE CROOKS. Where I am from, when you agree to a deal you follow through with it.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Henderson Chevrolet responded to this review

January 9, 2012

Greg, Sorry for any confusion on the price. We do not "welch" on deals here at Henderson Chevrolet. We did not want you to travel from California on a price we could not get for you. This is why I personally called you myself to give you the price we could offer. We appreciate your offer but unfortunately we gave the customer that traded the vehicle in more for it than what your offer was. Please feel free to contact me. I would really like to make this up to you however possible. Mark


5.0 out of 5.0

I just bought a 2011 Malibu

by from Henderson, NV |

I spoke to the salesman over the phone and was very comfortable with the information provided. I decided to go in and take a Malibu for a test drive. Though, my credit is not the greatest....the dealership was able to get me a great rate and monthly payment. Buying a car can be a process(if you know what I mean), but they were able to get me in and out in little over an hour. Thank you Henderson Chevrolet and staff

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Henderson Chevrolet responded to this review

June 26, 2011

Thank you so much for your feedback! We love hearing from our customers and hope you are enjoying your vehicle.


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