Reno Mazda Kia

Reno Mazda Kia

9475 S Virginia St, Reno, NV 89511

New 877-289-9606
Used 877-375-3056

Average Ratings

2.0 out of 5.0
1 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews
5.0 out of 5.0

Great Experience

by from Reno NV |

Bough a Sportage from them last Sunday. Gave me top Dollar for my trade in. were very easy to deal with. I was in and out in an hour. I would highly recommend this dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

high pressure and poor customer service

by from white city, or |

Couldn't deliver on promises, refused to negotiate. Won't follow up on calls. Completely low ball trade in offer.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

these people are rude and cheapskates!

by from reno,nv |

so i walked in happy to only be disappointed by the attitude of the salesman. he started out nice but when we started negotiating the price, he made it noticeable that he was upset. he didnt try to help us in any way and only offered to take the car down 1,000 which was still a rip off. so the guy had to bring his boss in on it and that guy was nice but he didnt do much either. it was very disappointing. they lack true salesman skills and actually showing that they care about the customer. i would never reccommend such a place to anyone i care about. these people just care about money, not the customer. You're wasting your time by going here.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Don't believe the ad prices

by from Reno, Nevada |

Recently reviewed the ad's for Reno Mazda(DOLAN AUTO GROUP). Went to the dealer hoping to purchase a used car. Upon arrival and after a test drive the dealer told us the price was wrong on the internet. Wanted us to pay more. Is this the bait and switch or just plain old lying. I would never do business with this dealer. UNTRUSTWORTHY.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-4 of 4 reviews)