Reno Buick GMC Cadillac

Reno Buick GMC Cadillac

900 Kietzke Ln, Reno, NV 89502

New 877-551-3959
Used 888-737-9939
Service 888-276-7459

Service, Value, Innovation, Experience

Average Ratings

4.8 out of 5.0
49 out of 54 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 54 reviews
5.0 out of 5.0

Service Department at Reno Buick, GM Cadillac

by from Reno, NV |

Good experience with the RENO service department on several occasions much better than the Carson Dealership where we purchased our vehicle a year ago

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

My New Buick Encore

by from Reno, Nevada |

Best buying experience ever! We had a terrific salesman who found the perfect car. Couldn't be happier!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mr (What type or kind of title you looking for?)

by from Reno, Nevada |

I felt comfortable in your dealership. It has a warm and friendly air, clean and well lit.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Reno GMC - Cadillac

by from RENO |

Good experience and will continue with Reno Cadillac for the Escalade and XLR

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SRX 2015

by from Spanish Springs |

Overall review of dealership...excellent Overall with sales representative (Mr. Farris) was EXCELLENT

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Happy people

by from Lake Tapps, WA |

Stop sending surveys

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Disengaged Service Department

by from Santa Cruz, CA |

TERRIBLE CUSTOMER SERVICE Brand new 2014 GMC Sierra died while on family vacation. I had it towed to Reno Buick GMC Cadillac. Service Department failed to provide an adequate courtesy car to accomodate my family. Promised an adequate courtesy vehicle that never existed. General impression: were disinterested in helping with my truck: I was left stranded without an auto to return home with my grandchildren until I was forced to explode in their service center, at which point, they found an auto within 2 minutes. Unconscionable!!! Received a promise to have my service rep call back after talking to assistant service manager. Service rep did not call back, I had to call, only to be told by assistant service manager that he didn't know what was going and would contact me the next day: another promise broken. INTERESTING INTERPRETATION OF SERVICE!!!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr.

by from Fernley, Nevada |

A very good experience, nice facilities as well.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchase of used GMC Yukon

by from Incline Village, NV |

Great people. Enjoyable purchase experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buyer

by from Sparks, Nevada |

We decided to visit Reno Buick to check out the 2014 Buick Encore. What a professional team. From Roque our Salesman to the finance guy to the IT guy it was a great experience. We will definitely recommend Reno Buick to all our friends. And what a beautiful car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 54 reviews)