Koons Tysons Chrysler Dodge Jeep RAM

2050 Chain Bridge Rd, Vienna, VA 22182

New 866-462-4139 New 866-462-4139
Used 866-462-4133 Used 866-462-4133
Service 866-462-4190 Service 866-462-4190

We're Gonna WOW Ya!


Average Ratings

4.4 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 38 reviews

Featured Review

5.0 out of 5.0

2016 Jeep Purchase

by from Alexandria, VA |

very professionally done - really enjoyed the quality facilities and the vast amount of vehicles available to review.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Not Applicable
    Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Customer Service

by from Vienna, Virginia |

Best customer service ever!!!! Andy and Bill delivered to me and my family an unforgettable experience. Thanks for the nice deal on the Nissan Altima and the Dodge Durango. I really felt as dealing with friends. Frankly, I do highly recommend to put Koon's Tyson on the top list when buying a car.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good maintenance service

by from Aitcheson, MD |

I recommend very much this dealer's customer service . Easy appointment for maintenance service and good service today. I am so glad to have it and am happy with.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

No response. No callsc no email.

by from Linden, VA |

Horrible. Laura Hall never returns calls or voice mails.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Maintenance Service

by from Beltsville, MD |

I am so glad to have very good maintenance service for a my car today. I've got phone call from customer service center and have an appointment for vehicle maintenance service. I am so happy and satisfied this car service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Koons Tysons Chrysler Dodge Jeep RAM responded to this review

January 11, 2016

Thank you for leaving us a review, DJ!


5.0 out of 5.0

My New Chevy Truck.

by from Lanham Md. 20706 |

I would like to thank Mark Gomes, Kelli Dyer and John Gribbins. From the start of the sale to me driving out of the parking lot. Out of all the dealerships I have been to in the DMV this is one I will always return to, Very professional explained all of my options, listened to my concerns. Always returned my calls. And I am very happy with my new 2015 chevy truck. Thanks to the team at Koons ..

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Koons Tysons Chrysler Dodge Jeep RAM responded to this review

December 3, 2015

Congrats on the new Truck!!!


5.0 out of 5.0

Ashlley deserves the highest of compliments

by from McLean, Virginia |

My excellent comments are because of Ashley and her attention to assure that my concerns were completely addressed. She returned my telephone calls promptly and followed through to inform me of the time and day I could pick up my dodge caravan. What a pleasant experience to have a representative of your Dealership make sure one came away with a feeling that all concerns were addressed.. I cannot compliment Ashley enough for her professionalism and the contribution she delivers as your representative. A compliment also to the mechanics that made repairs to my van. It now runs so smooth my passengers will have no problem falling asleep and I will have only SiriusXM to listen to. Thank you.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Koons Tysons Chrysler Dodge Jeep RAM responded to this review

November 20, 2015

Thanks Betty! We will pass your compliments on to Ashley!


5.0 out of 5.0

Great Service

by from Arlington, VA |

I took my car in recently to their repair shop. They were very fast and efficient, they finished an hour earlier than their original time estimate. Everyone was very nice and answered all of my questions. I will always take my car here for repairs/services...

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Koons Tysons Chrysler Dodge Jeep RAM responded to this review

October 27, 2015

Thanks for the review!


4.0 out of 5.0

Spot on!

by from Staunton, VA |

Decided to run over to Koons to test-drive the Lexus CT200H that was on the lot. My salesperson Craig Benner, was very knowledgable about the vehicle, navigation, and was attentive through the entire process. The transaction was quick, the car was cleaned, and we were done. Good Job Craig!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Koons Tysons Chrysler Dodge Jeep RAM responded to this review

October 9, 2015

Thanks Jeremiah! Congrats on the new Lexus!


5.0 out of 5.0

Great Service

by from Washington, DC |

I've got an older model Jeep that I just can't part ways with and the technicians understand! The service is very high quality and it's even reasonably priced despite being a dealer. Ashley was a perfect service advisor and never once got annoyed as I followed up throughout the repairs. I'm a definite convert from small mechanic shops to a dealer! Thank you all so much.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Koons Tysons Chrysler Dodge Jeep RAM responded to this review

August 18, 2015

Hi Adam, thank you for your review! We're happy to hear you enjoyed the experience with us, we hope to see you again!


(1-10 of 38 reviews)