Safford Chrysler Jeep Dodge RAM of Springfield

Safford Chrysler Jeep Dodge RAM of Springfield

6801 Commerce Street, Springfield, VA 22150

New 888-625-8534
Used 888-626-0602
Service 866-768-7918

We guarantee that we will always have the lowest price around, no other dealer will offer you a better deal.

Average Ratings

2.9 out of 5.0
9 out of 19 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 19 reviews

Featured Review

5.0 out of 5.0

Professional an knowledgeable

by from Springfield, VA |

Brendon Wright was professional and knowledgeable throughout my experience in searching for a 2014 Jeep Grand Cherokee. He listened to my needs to place me in the right vehicle I was seeking. He took time to answer my questions in detail. Brendon is a top notch salesmen who I will refer to my family and friends. I look forward to working with him in the future.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Rude Managment but Nice Sales people

by from Manassas park |

Nice Sales people but Rude Managment .we end up buy car from different dealer

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


3.0 out of 5.0

Disrespectful gimmicks, purchased elsewhere

by from Northern Virginia |

E-mailed about a vehicle we were interested in. Our call-back was prompt with a price but not without the mentioning of "several other people are interested in this vehicle, we've had a LOT of calls!". This seemed a little unlikely, due to my research on the car stating it had been on the lot 2 months.. but, used car salesmen will be used car salesmen.. Asked if we could come test drive the car on a certain day. Was asked flat out "Do you plan to buy? Because we are transferring the car at the end of that day..." Pro Tip: If you are going to use manipulative gimmicks like this on people, at least figure out which one you are going with and stick with it. Be consistent. Seems unlikely that they would transfer a car that, after almost 2 months on the lot, suddenly has alot of interest from all these buyers! Spouse and I were already fretting the whole stereotypical used car experience. At least after contacting Dodge of Springfield we have a story to tell our friends as we roll our eyes. We cancelled our plans to test drive and went to a different dealership where they treated us like actual people. We ended up purchasing our car there that same day.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Bad, Bad

by from springfiled va |

Please Don't go to this dealer ,,,, it is going to cost you $3,000 more then what they ask you on cars .com ,bad business hopefully they are going to close soon ,,,,,

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


3.0 out of 5.0

Good contact by dealer but no sale

by from orange,ca |

They were good about contacting me, but taking all things into consideration I could not buy and ship and still save $. If I were local they would probably be a good choice.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great attention to detail

by from Springfield, VA |

The salesman and the entire staff were great. Great attention detail and prompt service. We have bought from this dealer before and have been very pleased with all aspects.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

horrible

by from warrenton, va |

worst car buying experience in my life. never go here. they will do anything to get you in and then lie, lie and lie

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Customer Service
Buying Process
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Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

New Clownmobile-Dodge Caravan

by from Stafford, VA |

After much consideration and shopping on line, I made an appointment for a test drive just to get an idea of what I wanted. I was able to negotiate a good price with the help of a great salesman, Chris, and a friendly and NOT PUSHY finance department. My husband came back with me to pick up the van the next day, and found that Chris had come in on his day off, so they were actually able to meet. Hubby drove the new van home and I don't think I'll get to drive it any time soon! The van has plenty of cargo space for both my husband's tools for work and all of my clown gear. I couldn't be more pleased with the whole transaction.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

bad sales rep and manager

by from Springfield, va |

went out here to look at an used car, the sales guy was rude and was quickly deflecting issues that were apparent with the car. brought up the issue to the manager and he didnt care either. Wow never going back here even if they give me a free car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Must be the "New Math" we keep hearing about.

by from Trenton, NJ |

WARNING Price shown includes every possible rebate just to get you interested. That includes all conflicting rebates that no one could get at the same time ever. They even subtract the delivery charge listed on the sticker to make it look better and then at the end add it and another crazy "processing fee". Final great price before adding the sales tax ends up being $3000 more than shown in the cars.com site... Be real careful these are exactly the tactics that give stealers their bad name.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly Service

by from Springfield, VA |

I have never bought a new car before, so this was a brand new experience for me. Before I even made it in through the door the manager was greeting me with a smile while walking in as well. In less than a minutes he set me up with Younes and we set out to look at the car I was interested in. Younes was very friendly and made sure I knew about all the cars features and whether or not it was right for me before taking me inside to work out the sale. In a short amount of time everyone involved made sure to find suitable plans and coverage to keep my purchase running for as long as possible without draining my wallet. In the end I drove away with my brand new Dodge Avenger without breaking the bank because of all their help.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 19 reviews)