Jim Coleman Cadillac

Jim Coleman Cadillac

10400 Auto Park Avenue, Bethesda, MD 20817

New 866-594-2063
Used 888-263-2403
Service 888-548-6426

MAKE A BOLD STATEMENT GET AN AGRESSIVE DEAL!

Average Ratings

4.9 out of 5.0
62 out of 63 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 63 reviews

Featured Review

5.0 out of 5.0

One of the best buying experiences...

by from Parkville, MD |

The most friendly and pleasant buying experiences I have ever had. They were very professional throughout the whole process. We negotiated a great price very quickly and a very fair price for my trade. They went out of their way to find every rebate possible. I forgot about my additional money for my GM flex card and they even got that for me after the deal was done.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Prompt service and excellent repair.

by from Bethesda,MD |

The service department was prompt, efficient, and polite. They were knowledgeable about warranty and required check points needed to maintain my car in top running order.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The best Caddilac service in the Washingto DC area

by from Laurel Maryland |

Absolutely flawless..There is a Cadillac dealership within 7 miles from my house. Not bad nothing it, but I bought my vehicle from Jim Coleman and they treated me very good, so I will continue to drive to this dealership even though it?s over 30 miles away. Everytime I take my car for service, they treat me and my vehicle with respect. My service mangers are Joe Pollante and Roberto Caicedo . Thank you...

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from bethesda, md |

i always recieve excellent service when i work with the associates in the service dept. martin, joe and shanan are great to work with.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service

by from Rockville, Maryland |

My service person is always ready for me when I arrive. The serviice is excellent and my car is always ready when I come to pick it up. Plus, I get a rose when I come to pick it up. What customer service!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Bethesda, MD |

The oil change and service took less than an hour. Joe had the vehicle washed. It was a great experience!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The service was outstanding

by from North Bethesda, MD |

I bought my vehicle in for service. I was provided a loaner, and the service was correctly completed in a timely manner. Marty and his team were outstanding.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, great efficient staff.

by from Bethesda, Maryland |

We travel 2 hours to buy our Cadillac from Glenn Price. What a wonderful experience he makes this for us. Totally hassle and stress free. Wouldn't go anywhere else.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Smart, caring, alert, diligent

by from Potomac, Maryland |

Understood immediately how to make the customer feel invested in the process. Ensured all questions properly answered to the customer's satisfaction. The only challenge is notification when the car is ready. I had to go back twice as opposed to them giving me an update which could be sent through a text message. Probably a good idea as when it is a 1.5 hour process and the clock is at 1.25 hour, a call or text as to exactly when to expect delivery is really good. Text messages works the best.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Bethesda, MD |

Service was good and I am glad that I bought my car from this dealer and that I return for service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Mr. Landon is very good.

by from Bethesda, Md. |

Mr. Landon was a real pro. He is not high pressure, but he know what we want and need before we even think of it. Go Darryl.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 63 reviews)