Rick Hendrick Imports BMW Volvo MINI

1518 Savannah Hwy, Charleston, SC 29407

Average Ratings

4.9 out of 5.0
181 out of 184 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 184 reviews
5.0 out of 5.0

Love Volvo of Charleston

by from Mt Pleasant, SC |

We currently own our 3rd and 4th Volvo's.The last two purchased from Rick Hendrick Volvo of Charleston. Great service department and sales people who are not pushing you to make a buy until you are ready. Can't wait to get the new XC90 sometime in the near future. Like the add says, Volvo for LIfe ckj Mt Pleasant, SC

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Outstanding service

by from Charleston, SC |

I love my S80Volvo. Hendricks outstanding service keeps it running like a dream & me very happy. The service staff are all helpful, considerate & hard working.

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Rick Hendrick Imports BMW Volvo MINI responded to this review

October 24, 2014

Carol, Thanks so much for the kind words. We are so happy you enjoy the outstanding service delivered by our Volvo of Charleston Service Department. Have a wonderful day! Sheila- Volvo of Charleston


5.0 out of 5.0

Routine service visit

by from charlotte, nc |

As usual they were timely, accurate and quick to service my Volvo. The online scheduler is easy to use and helpful for someone that is not there full time. I waited for my car and the were prompt and the waiting room Wi-Fi is a plus!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Satisfied customer

by from Charleston, SC |

The service department representatives are polite and knowledgeable, and the technicians do high quality work. I've been very satisfied with the service they provide.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, as usual!

by from Charleston, SC |

Owner of a 2012 XC60 that I really adore. I don't drive that much so I have been having trouble putting on the miles for my scheduled service. The car is exceptionally reliable and I have rare need for service. Recently came in for my 21K service and was treated excellently by all who I came in contact with. The entire dealership treats you like family! I was able to wait on my vehicle- great wifi service and a comfortable place to actually do some work! Thanks, Volvo!!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Pleasant experience

by from Charleston, SC |

I felt I was treated fairly and had a good buying experience as opposed to some terrible experiences we have had before. Love the car too.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Rick Hendrick Imports BMW Volvo MINI responded to this review

September 8, 2014

Thank you for giving us an opportunity to change your perception of the car business. We hope that you continue to love your car and look forward to seeing you for service in the future. Thanks again, Sheila Thomasson - Rick Hendrick Imports


5.0 out of 5.0

routine service, great people

by from Charleston, SC |

I am always happy to have my car-care work done at Hendricks Volvo. The service techs are friendly and knowledgable, the customer service staff is helpful and prompt. The waiting area is clean and bright with free coffee and nice restrooms. No complaints anywhere!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rick Hendrick Imports BMW Volvo MINI responded to this review

September 8, 2014

Welcome to the south! Thank you for trusting us to service your Volvo and we look forward to seeing you for your next scheduled service! Sheila Thomasson - Volvo of Charleston


5.0 out of 5.0

Service Department

by from Greenwood, SC |

my air conditioning started acting up while on vacation in Charleston in the middle of July. I called the service department and they were able to accommodate me the next morning. The quality was good and timely. Service department was easy to deal with.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rick Hendrick Imports BMW Volvo MINI responded to this review

September 8, 2014

A/C is a must in the south, especially in mid July! We are so pleased we were able to assist and help to get you back to your vacation quickly! Sincerely, Sheila - Rick Hendrick Imports


5.0 out of 5.0

Best customer service from any business I've had

by from Mount Pleasant SC |

My wife and I have both taken our Volvo to this dealer and they are terrific. I didn't even buy the car from them and they treat us like their #1 customer.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rick Hendrick Imports BMW Volvo MINI responded to this review

September 8, 2014

Our clients are our #1 priority and are so pleased to hear you received this level of service when you recently brought your Volvo in for service. We look forward to seeing you and your Volvo in the future! Sheila - Volvo of Charleston


5.0 out of 5.0

So Pleased..... We Bought 2 Volvos!

by from Mount Pleasant, SC |

We had one need and one desire both of which Bryce Salyers of the Rick Hendrick's Volvo sales staff absolutely resolved for us even more than we imagined possible. Desires come first when your wife is struggling with breast cancer and her desire was for a convertible. Understanding the importance of our request, Bryce put us into the most fantastic convertible we had ever driven, the C70. Reality, however, never takes a vacation so our need (just a few weeks later) for a replacement for our aging S80 sent us back to Rick Hendrick's Volvo where Bryce once again totally met our needs both from a taste and financial perspective. We have always been leery of dealerships and their sales staff but given our experience with Bryce and this dealership we would recommend it to everyone.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Rick Hendrick Imports BMW Volvo MINI responded to this review

September 8, 2014

We are so pleased to have been able to assist with your wife's desires and are hoping a relaxing ride in her new C70 will help ease her mind a bit and allow her to focus on recovery! Bryce must have done a fine job for you to return so quickly to purchase a second Volvo and we want you to know how much we appreciate the opportunity to help you in your automotive needs. Sheila Thomasson - Volvo of Charleston


(1-10 of 184 reviews)