CarMax 104th Ave-Federal Heights

(1.0) 1 Reviews

2600 W 104th Ave, Federal Heights, CO 80234

Used 855-849-0094

Average Ratings

1.0 out of 5.0
0 out of 1 people recommended this dealer.
Customer Service
Buying Process
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1 of 1 review
1.0 out of 5.0

Poor communication and effort

by from Keystone, Colorado |

I found a vehicle I was purchasing for our company and drove an hour and a half to test drive the vehicle. Told the sales guy that I wanted to buy it but scheduled my mobile mechanic to come and do an inspection first. Found 2 problems that they said would be corrected and the vehicle was placed on hold. I followed up and realized my sales guy left town for a couple of days and someone else would follow up. No call/ email / text back. Called back, confirmed with the office it was being held and repaired for me and that they would call when it was done. Three days later I called back and they had sold it the week before to someone else, who coincidentally was returning it because something was wrong with the vehicle. I had the check book in my pocket and didn't get a car that I wanted. So no, I would not send my friends and or family here, but there is no way they could do that crap all the time so might be worth trying.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-1 of 1 review)