Nelson Honda

3464 Peck Rd, El Monte, CA 91731

Average Ratings

4.9 out of 5.0
60 out of 61 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 61 reviews
5.0 out of 5.0

Service

by from Baldwin Park, CA |

Kenneth Okimoto went above and beyond to make our visit great. He informed me of the condition of my car and options to make an optimal decision for my vehicle.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer Service

by from El Monte, CA |

My experience at Nelson Honda was great. I made an appt for an oil change and was assisted by Manuel Montoya .He was friendly and kind . Service was great and staff was great . I will return again .

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great!!

by from El Monte, CA |

Joshua made this deal seamless! Will be back in 34mo. for next lease.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Nice dealer

by from El Monte, CA |

We purchased a Honda Civic from Nelson Honda. We were able to negotiate a fair purchase price for the vehicle. We were provided with a very good professional customer service by the staff members at the dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome purchase experience

by from El Monte, CA |

We purchased a Honda Civic from Nelson Honda. We were able to negotiate a fair purchase price for the vehicle. We were provided with a very good professional customer service by the staff members at the dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Service

by from El Monte, CA |

My daughter lives 4 hours north of Los Angeles. I am impressed with the customer service from Nelson Honda and insist that ALL work on her car be done here. I would like to add, Juan Montez and Tim (Manager) are quite accommodating and professional. We feel "safe" having her vehicle maintained at the dealership the car was purchased. Your staff from sales to service(s) is beyond exceptional...thank you!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Reliable service

by from So Cal |

Gabriel Peng has taken care of my 3 Hondas (Element, CR-V, and Odyssey) the past 10 years. I just come in whenever the service light is due (or every 8,000-10,000 miles) and my cars have not had any problems. He is personable and keeps me informed on the progress. Waiting area is decent but not the best I've seen.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

easy purchase

by from El Monte, CA |

I purchased my daughter's new Civic when she went away for her Master's program in the Central Coast. Your entire staff has always been very accommodating. All services are performed strictly through Nelson Honda because I trust the workmanship and staff.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

feeling like family

by from El Monte, CA |

Hy Tran was very helpful, very friendly, and very knowledgeable. He went above and beyond to try and get me the deal that i wanted. I appreciated the service he provided very much.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Car Buying Experience Ever

by from El Monte, CA |

Everyone is helpful but it takes longer more than expected. I would come back to car dealership again for future purchase.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 61 reviews)