Reynolds Buick GMC

345 N Citrus St, West Covina, CA 91791

Used 626-966-4461

Average Ratings

4.9 out of 5.0
97 out of 97 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 97 reviews
5.0 out of 5.0

Service Department

by from Glendora, CA |

This was a warrantee visit. I am also was treated like a king at Reynolds GMC-Buick. Met in the driveway contacted by name as asked how they can be of service. Even the cashier remembers my name. Maybe I been there to long. Your have a great staff and I am always glad I have made Reynolds my dealership of choice.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Reynolds Buick GMC

by from Covina Calif. |

Reynolds Buick GMC has excellent customer service and sales...have been a customer many years and will continue to depend on them..

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

An Awesome Experience!

by from La Verne, CA |

It was a no fuss sale! I love that they put us at ease and made us feel comfortable about our purchase. Walt was very down to earth, just everybody was very, very nice. Thank-you!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fast and complete service

by from Covina, CA |

They kept me informed and preformed recall actions that I had not been advised by GMC that were ready to be accomplished. Now I do not have to take it back to have those actions preformed. Thanks!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Los Angeles,CA |

We had a wonderful experience at your dealership. Tori was well informed and offered us with the information we requested.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and clean facility

by from covina |

I am happy with the service I have every time I visited you, wash my car, do the tire rotation everything while I have my cup of coffee. Also they suggest any other service that my car may need it. thanks

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

courteous and reliable service dept

by from Covina, Ca |

As usual I am very satified with my contact with all of the service dept at Reynolds. I had my scheduled maintainence for my GMC Terrain and found that they were all efficient, courteous, and reliable. I would recommend Reynolds both sales and service to anyone.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Customer Service!

by from Covina, CA |

Each step of the process was a positive experience. Your employees provided excellent customer service and answered all questions. My father even stated that if he were to purchase a new vehicle, he would definitely return to Reynolds Buick because of the service! A great reflection on the staff!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

was only in the GMC fleet area, pleasant

by from Covina, CA |

Jorge Marquez interfaced with the rest of the personnel for us and made minimal effort necessary on our part. He gave a very comprehensive tutorial on the operation of the extensive electronics of the new vehicle. We are very happy with our experience.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Service

by from Chino Hills, CA |

I have yet to have a bad experience at Reynolds. The service department staff are very personable and attentive to my needs and concerns. I feel confident that any mechanical issue that I might arise (let's hope it never does) will be handled promptly and to my satisfaction.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 97 reviews)