CarLotz Chesapeake

CarLotz Chesapeake

1447 S Military Hwy, Chesapeake, VA 23320

Used 877-468-3481

Great Cars For Sale By Owner!

Average Ratings

4.9 out of 5.0
122 out of 123 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 123 reviews

Featured Review

5.0 out of 5.0

Fantastic Car Sale Experience!

by from Virginia Beach, VA |

This was the easiest used car sale I have ever made. The Carlotz team were friendly, professional and absolutely no-pressure. They provided superb insight into the market and competitive pricing. While the car was for sale, Carlotz provided frequent updates as to how many individuals were interested in the vehicle. The car sold in a few weeks and for easily $2-3K+ more than the competition; all without having to go through the hassle associated with a private party sale. As a former military member, this model would be a great fit for service members who are looking to sell a vehicle but not able to spend the personal time to do it themselves.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

CarLotz Chesapeake responded to this review

January 15, 2014

Thank you for the glowing review! We are so glad we could help you sell your vehicle and that you had such a great experience. Please let us know if we can help you or a friend in the future!

5.0 out of 5.0

need a car or truck go to carlotz

by from newport news va |

overall great dealership! customer service is unsurpassed!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent experience

by from Norfolk VA |

excellent no hassle experience. Great attitudes best place to do business.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easiest Auto Purchase I have Ever Made

by from Chesapeake VA |

This purchase has been the easiest automotive transaction I have ever been a part of. They worked very well with my bank and were able to turn the purchase around in a approximately an hour including test drive. Definitely will keep Car Lotz in mind the next time I need to sell or purchase a vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

This was too easy!!!

by from Suffolk, VA |

This was by far, the best car buying experience I've ever had. Becca and her team were extremely courteous and professional. The process of buying the car was quick and painless. All dealerships should operate this way. But until then, I will only buy/sell cars with CarLotz. Steve C.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service with John

by from Virginia Beach, VA |

I highly recommend Carlotz of Chesapeake Va to anyone needing to purchase a vehicle. They have a great variety of vehicles in well kept condition.The process was streamlined and easy. The sales associates are very helpful through out the whole entire process and not pushy other auto dealers. I recommend come in and see John. He will look out for you.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Relaxed, No Pressure Service

by from Norfolk, VA |

I was dreading having to buy a new car. Every time I've ever set foot in a car dealership, I've been met with pushy salesmen who are trying to pressure me into buying by any means necessary. My experience with CarLotz was just the opposite of that. The whole experience was very relaxed. The staff was courteous and friendly and no one ever pressured me. They did their best to make sure I got a great deal on the car I wanted. The whole process was so painless that I decided to skip the other few dealerships that I had lined up for the day. I would recommend them to anyone looking to buy a used car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

truck purchaser

by from Virginia Beach, VA |

Was a good experience. Son needed a truck after getting his totaled. I don't normally buy a used vehicle but the ones here were what mu son needed at this time. The process was very easy and worked with us.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

BMW 325i Purchase

by from Virginia |

If you are looking for a great pre-owned vehicle carlotz is a great place to start your search, great no hassle support, friendly environment. Sam and Dean will get you started with ease and it does not take very long to get you on the road. The only problem you will have is no warranty but Dean will make sure you have options available. Overall a great experience and would recommend them to anyone. also pretty good prices on the automobiles.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ford Explorer Buyer

by from Newport News, Va. |

It was an great experienice shopping at CarLotz, I was inpressed with the many varity of cars on the lot. im glad i stopped by. Thanks Dean

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

CarLotz Chesapeake responded to this review

March 28, 2015

Wendell, thanks for taking the time to write a review. We are glad you stopped by! - Dean


5.0 out of 5.0

Matthias Buys A Malibu

by from Carrollton, VA |

See Wayne He will take care of you, don't mind the Jamaican Accent, he's still a great guy. On a serious note, if you need a vehicle, this is the place to go. They don't work for commission so it's all about customer service, the cars are sold through them not by them.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

CarLotz Chesapeake responded to this review

March 28, 2015

Mr Breyer, thanks for choosing to do business at CarLotz. We all enjoyed working with you and your family.


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