Perry Ford of Poway

Perry Ford of Poway

12740 Poway Rd, Poway, CA 92064

New 888-824-2416
Used 888-867-1056
Service 877-375-7202

Let Perry Ford of Poway be your next stop today!

Average Ratings

4.8 out of 5.0
58 out of 59 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 59 reviews

Featured Review

5.0 out of 5.0

Great buying experience

by from Spring Valley, CA |

My girlfriend and I each purchased a car from Perry Ford last week. She bought a 2013 Escape and I purchased a 2014 Mustang. Our salepersons, Bernie and Randi, from the internet sales department were extremely helpful. They got my girlfriend the exact car she wanted and she could not stop talking about it since. She is so thrilled with her car, she is still smiling. Bernie and Randi went above and beyond to look for the exact color for the Mustang I wanted. They delivered and got exactly what I wanted. They were friendly and helpful. We did not feel pressure with any part of the purchased. They were straight forward throughout and we were thrilled with the price we got for our new cars. I also have to add we thought we got a great trade in value for both our old cars. Our finance manager, Diego Gonzalez, was extremely pleasant to work with. He has a wonderful personality. My girlfriend and I both said we couldn't remember the last time we were so happy for paying tens of thousands of dollars for something.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

MR DON BAUM

by from Poway, CA |

as always, it was awesome

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

?

by from Poway, CA |

2014 Ford Edge. We opted to lease. All of the service was great and staff was helpful, from sales to finance.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Ford Escape

by from San Diego |

I like the Dealership, the service manager is very helpful & professional. The service department has tried three times to fix my door panel to no avail. I took it in a fourth time and hopefully this time it will be fixed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

SERVICE DEPARTMENT IS THE BEST!

by from SAN DIEGO |

Been doing business with Perry Ford of Poway since May of 2000. They have always taken care of my Ford and have the best customer service I have ever encountered.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Poway, CA |

Christine was very helpful in explaining some of the benefits of my service warranty and helping me understand coverage. She was prompt, Courteous and helpful.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service as usual

by from Santee, Ca. |

I came in for my 115K service without an appointment and Christine fit me in! Always very professional, friendly and accommodating!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Perry Ford of Poway responded to this review

July 16, 2014

Brandt, thank you for taking the time to share your feedback. Each employee is a valued member of the Perry Ford of Poway team, and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks for your continued patronage! Sincerely, Mario Lopez | General Manager | malopez@perryauto.com


5.0 out of 5.0

JOHN IS AWESOME- PERRY FORD DOES A GREAT JOB!

by from Poway, CA |

JOHN STEVENS IS THE BEST! He takes care of my car and keeps me informed. He knows me by name and is so courteous and amazing. Give him a raise!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Perry Ford of Poway responded to this review

July 16, 2014

Justin, thank you for the excellent review! It is great to know that John was able to provide you with courteous and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Mario Lopez | General Manager | malopez@perryauto.com


5.0 out of 5.0

GREAT service!!! The best!

by from Poway, CA |

Kristine Nightingale is awesome. I cannot take a day off for my car to be worked on. She got me a rental car. She's a real asset to your dealership. Very sweet.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Perry Ford of Poway responded to this review

July 16, 2014

Diane, thanks for this 5-star review! We are glad to hear that Kristine was able to provide you with a great customer service. Please call or visit us should you need anything else, be it service or sales. Sincerely, Mario Lopez | General Manager | malopez@perryauto.com


5.0 out of 5.0

Doesn't get any better than this!

by from San Diego, CA |

Great service, great attitude!! Christine is awesome, amazing, personable, great, professional, good attention to detail (she listens to the customer....and then some. I have never experienced this level of care at any other dealership (even BMW-Escondido..and they were great).

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Perry Ford of Poway responded to this review

July 8, 2014

Linda, thank you for writing about your visit with us! I am happy to hear that Christine was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Mario Lopez | General Manager | malopez@perryauto.com


5.0 out of 5.0

Great service department. Aiways very helpfull.

by from Poway, CA> |

John and Kristin are so very helpful. They always do there best to get me set up with my service appointments.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Perry Ford of Poway responded to this review

July 3, 2014

Dave, thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Perry Ford of Poway team, and we all strive to provide excellent service! John and Kristin will appreciate your kind words. We look forward to seeing you again in the future. Thanks again! Sincerely, Mario Lopez | General Manager | malopez@perryauto.com


(1-10 of 59 reviews)