Fiesta Ford

78990 Varner Rd, Indio, CA 92203

New 888-334-8696
Used 888-817-0082
Service 866-413-2427

Average Ratings

4.8 out of 5.0
147 out of 151 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 151 reviews
4.0 out of 5.0

gold escape

by from Indio, CA |

2014:ford escape.service was good staff was helpful and friendly

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

robert

by from Indio, CA |

did not fix left back up lite, yet paid for it

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Customer Service
Buying Process
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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Indio, CA |

Staff, especially Kelly, was very helpful.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

service was fair

by from Indio, CA |

There is a couple of parts broken on my car,when i asked for info,one of them broke for second time,i was told i neede to buy them,i feel that since was a recuring problem should've been more researched before that answer was given,the second item was broken on a previous visit,and i was told those parts melt,that was a roof console bracket,besides that i like the service

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good Service

by from Indio, CA |

Quick and precise. Knew exactly what it was and had me out of there quicker than I thought they would.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

customer service exellent

by from INDIO CALIFORNIA 92203 |

good performance, very good service, good attention, performant service.

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Customer Service
Buying Process
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always courteous and professional!

by from Indio, California |

Extreme professionals - our auto is always ready when the service department says it will be. In this case, Joe was our service rep.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding Customer Service!!!

by from Indio, CA |

Scott Johnson, our sales lead, provided an outstanding customer experience. He was friendly, knowledgeable, and patient answering many questions. Most importantly Scott listened to our needs and responded. Even the experience with our finance contact Bill was great. Bill explained all the documents we reviewed thoroughly as well as the maintenance and warranty details/options. My daughter and I feel we are truly a part of the Ford Family after this experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Fiesta Ford responded to this review

July 16, 2014

Alden, thank you for leaving this glowing review. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Fiesta Ford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Enjoy driving your new vehicle! Best, Michael Beaty | mbeaty@fiestaford.com


5.0 out of 5.0

excellent customer service

by from indio, ca |

I liked that Steve T was in constant communication with me letting me know the status of my car. Also liked the convenience of the shuttle. The driver was always upbeat.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fiesta Ford responded to this review

July 15, 2014

Melissa, thank you for the excellent review! It is great to know that Steve was able to provide you with excellent customer service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best, Michael Beaty | mbeaty@fiestaford.com


5.0 out of 5.0

Fiesta Ford

by from Indio, CA |

Handled problem quickly and they even picked me up at my home . Major problem was still under factory warranty so I saved a lot of money. Thanks Ford.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fiesta Ford responded to this review

July 9, 2014

Mary, it's our pleasure to provide top-quality service, and we're ecstatic to hear that our team provided you with a prompt and efficient service. We appreciate the time it took for you to give us this feedback. At Fiesta Ford, we value our customers, and we look forward to seeing you on your next visit. Best, Michael Beaty | mbeaty@fiestaford.com


(1-10 of 151 reviews)