Crossroads Ford of Indian Trail, Inc

88 Dale Jarrett Blvd, Indian Trail, NC 28079

New 877-457-1335 New 877-457-1335
Used 866-999-4540 Used 866-999-4540
Service 888-395-8466 Service 888-395-8466

"Great Cars, Great People, Huge Discounts!"


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 349 reviews
5.0 out of 5.0

Great Service

by from Monroe ,NC |

Staff worked with me to resolve several issues and concerns that I had about our Explorer

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Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Midland,nc |

Took my ford Mustang to crossroad experience they have Are very good told me everything They did to my car also did all The recalls only need one more said they would call me when the part came in and I didn't even know about that recall so would it recommend crossroads to friends and family yes I would

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5.0 out of 5.0

Great overall experience

by from Charlotte, North Carolina |

The waiting area was comfortable. The service was comprehensive and complete. All my expectations were exceeded. Thank you for a great experience.

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Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great people

by from Monroe, nc |

The service on my 2011 RAM was above average. Really like the people,friendly and helpful.This is why I get my service at this Ford dealership, not the dodge deal next door. Try and sell ya what ya don't need. Salesman are usually knowledgeable, where I bought last 2 vehicles, and they make you feel appreciated.

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5.0 out of 5.0

Great service

by from Mint Hill, NC |

I have been bringing my 2005 vehicle for service since day 1 and have found your service to be excellent, your staff to be very cordial and supportive in answering questions and your attention to my concerns with the vehicle solidly responsive. Thank you

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5.0 out of 5.0

Ford F150 service

by from Matthews, NC |

The service was as I expected it to be -- always quick, competent, and courteous -- what more could be expected?

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5.0 out of 5.0

Great dealership experience.

by from Charlotte, NC |

Ford Edge. Excellent service. Professional, courteous staff. Outstanding dealership experience!

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4.0 out of 5.0

THE Place to go for quick service

by from Monroe, NC |

Pretty fast turn around, helpful and personable service writers. Great shop! Need comfy chairs in the waiting area.

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5.0 out of 5.0

Happy service customer....

by from Monroe, Nc |

Service was well done (as usual!) and timely. My wife was very pleased, and that's what matters!!

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5.0 out of 5.0

Great repairs

by from Charlotte, NC |

Had bad transmission issues, new clutches solved the issue. Car is running great again.

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Crossroads Ford of Indian Trail, Inc responded to this review

April 29, 2016

Thanks, Joe! We're happy to help however possible. Don't hesitate to call us if you ever need anything.


(1-10 of 349 reviews)