- Repair & Care
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by Branden Rich from Marshall,MI. |
by Compass from Lansing, MI |
Contacted them to look at a specific vehicle. I had expressed the things crucial to my vehicle selection would be gas efficiency, the ability to fit all 4 of my dogs in the bed, and to stay under a price point as this was going to be a vehicle to transport my dogs in. At one point of the browsing process the sales representative asked me if "I could live with it" about a vehicle. I laughed and thought to myself that I could live with my current vehicle, I was just looking for something better. Living in a city with so many used car dealerships I found it amazing that they were so asking of me to bend on my wants to fit into their inventory.
Your feedback has been sent to Cars.com.
Shopped for a used car
Does not recommend this dealer
Did not make a purchase
August 7, 2014
I'm very sorry that we failed to meet your expectations when shopping for a vehicle. This certainly isn't how we strive to conduct business. I know it may not mean much to you now, but we're using this as an opportunity to reinforce to our team the importance of providing exemplary customer service at all times. If there's anything else you'd like to add, please email us at feedback@Lafontaine.com Thank You Jason Stum Customer Relations Manager LaFontaine Automotive Group