Reviews
Dan is always fantastic!
Dan is always fantastic! Customer service is top notch. He is my go to service advisor for any of my Chevy needs. I have gone to him for years and will continue to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Samantha! We're proud to hear that Dan has consistently provided you with top-notch service at Tom Bell Chevrolet. It's great to know that you trust him for all your Chevy needs. We appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, Tom Bell Chevrolet Team
was not a great buying experience , from their listing
was not a great buying experience , from their listing adding features that were not on the car ... the fact that it had a full inspection , yet when I got it home and wheels were turned , the middle of the tires were bald, I wonder what else is bad too . Still waiting on my purchase invoice , never received . Offered half price for my trade in , and full price plus for my purchase . After sales support not there . Promise to send , promise for some credit ... no action , no call back as told to me . Thank you ... next ...They need to find their A game this is a small community dealership ... expected more .
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us, Bret. We understand your concerns regarding the buying experience, including the discrepancies in features, tire conditions, and communication issues. At Tom Bell Chevrolet, we strive to ensure all customers have a positive experience, and it seems we missed the mark in your case. We appreciate your feedback and would like to address your concerns directly. Please reach out to us at your earliest convenience so we can assist in resolving the matters regarding your purchase invoice and any follow-up needed. Your satisfaction is important to us, and we hope to improve your experience with Tom Bell Chevrolet. Sincerely, Tom Bell Chevrolet Team
Nothing separated them from other dealerships.
Nothing separated them from other dealerships. Asked for out the door price and they could not match or beat other dealers
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with us, Jesus. We appreciate your feedback and understand how important competitive pricing is when making a vehicle purchase. At Tom Bell Chevrolet, we strive to provide the best possible value to our customers. If you would like to discuss your experience further or give us another opportunity to assist you, please feel free to reach out. We hope to serve you better in the future. Sincerely, Tom Bell Chevrolet Team
Great customer service and very friendly!
Great customer service and very friendly! All repairs done perfectly and my Chevy is still brand new! Highly recommend and I will be coming back for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Eric! We’re thrilled to hear that you had a great experience with our customer service and that your repairs were done perfectly. At Tom Bell Chevrolet, we strive to keep your Chevy feeling brand new. We look forward to seeing you again for your next visit! Sincerely, Tom Bell Chevrolet Team
she took care of my needs correctly, she was able to get
she took care of my needs correctly, she was able to get me a loaner vehicle, she was able to get warranty coverage. I will only get sevice and buy another vehicle from this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michael, for your fantastic review! We're thrilled to hear that our team took great care of your needs and secured a loaner vehicle along with warranty coverage for you. At Tom Bell Chevrolet, we strive to provide top-notch service that keeps our customers coming back. We look forward to assisting you with your next vehicle purchase. Come see us again soon! Sincerely, Tom Bell Chevrolet Team
The Tom Bell sales staff went out of their way to ensure
The Tom Bell sales staff went out of their way to ensure that I was able to get into the car that I wanted with the payments that I could afford. When I entered the lot the sales person, Billy showed me all of the cars that I wanted to see. Opening them up and showing and telling me about all of the aspects of each SUV model. Upon delivery Billy walked me through all of the functions of the SUV. The sales management team Jimmy and Johnny were able to get me the price without all of the drama of the back and forth negotiations. This is my first Chevy product and I would highly recommend this dealership without hesitation. To the staff at Tom Bell, YOU are the reason that I purchased a car at this dealership! Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Susan! We're thrilled to hear that you had such a positive experience at Tom Bell Chevrolet. It's great to know that Billy and the sales management team, Jimmy and Johnny, were able to assist you in finding the perfect SUV and make the process smooth and enjoyable. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new Chevy! Sincerely, Tom Bell Chevrolet Team
The service is awesome here, Thank you Dan!
The service is awesome here, Thank you Dan!! I have been coming here for over 1o years and it is always A1 service,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Katina! We truly appreciate your kind words and loyalty to Tom Bell Chevrolet over the past 10 years. It's wonderful to hear that you've consistently received awesome service. We look forward to serving you again soon! Sincerely, Tom Bell Chevrolet Team
I was so happy with my experience in buying the 2025
I was so happy with my experience in buying the 2025 Equinox EV RS. Everything went well with my trading of my old car with them and in buying the new car. I commend both John Patino and James Carroll for helping me Andy wife.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your wonderful experience with us at Tom Bell Chevrolet! We're thrilled to hear that you and your wife had a great time purchasing your 2025 Equinox EV RS. It's fantastic to know that John and James provided excellent assistance during your trade-in and new car purchase. We appreciate your kind words and hope to see you again soon! Enjoy your new ride! Sincerely, Tom Bell Chevrolet Team
Tom Bell had our vehicle in three different times for the
Tom Bell had our vehicle in three different times for the same issue, each time for one or two weeks. Towed to Tom Bell the first time for not starting, repairs lasted two weeks before the same issue reappeared. Second repair lasted two week's before same issue happened again. While at Tom Bell for the third time, listening to people whine about how much money I was costing them, they might have finally repaired it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience. We understand how frustrating it must be to have your vehicle in for repairs multiple times, and we appreciate your patience during this process. At Tom Bell Chevrolet, we strive to ensure our customers' vehicles are fixed correctly the first time, and your feedback is valuable for improving our service. If you have any further concerns or need assistance, please feel free to reach out to us directly. Sincerely, Tom Bell Chevrolet Team
I've been having my Chevy Tahoe Serviced by Tom Bell for
I've been having my Chevy Tahoe Serviced by Tom Bell for years and have recently have had the pleasure of working with Brian Benson. Brian is very knowledgeable and helpful when it comes to servicing and advise for my vehicle. He has great communication skills, he always keeps me in the loop, and his customer service is top notch! I'd definitely recommend Brian to anyone looking to get their GM vehicle serviced. He is honest, up front, and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Travis, for your fantastic review of Tom Bell Chevrolet! We're thrilled to hear about your positive experiences with Brian and the exceptional service he provides for your Chevy Tahoe. It's great that you appreciate his communication and honesty. We truly value your recommendation! Looking forward to seeing you again for your next service. Sincerely, Tom Bell Chevrolet Team