Preston Toyota Scion

Preston Toyota Scion

1500 Wilmington Rd, New Castle, PA 16105

New 888-876-5898
Used 888-815-8694
Service 866-432-3367

Where You Come First!

Average Ratings

4.9 out of 5.0
152 out of 153 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 153 reviews

Featured Review

5.0 out of 5.0

Treated as a Best Friend

by from New Castle, PA |

I felt from the time I greeted, I was treated as a friend, not a regular customer. The man that greeted me, was exceptalallly polite and accommodating. I asked if they could vacuum out all the gravel that had accumulated on my floor mats from the winter. They did this with a smile on their face. I have been to many service departments over the years. This is my first time at Preston and it is the best experience I have had at ant service department. It is very apparent that Preston strives for customer exceptional service.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Great service adviser Rashid Blaik Preston Toyota

by from New Castle, PA |

My recent visit to Preston Toyota was complemented by service adviser Rashid Blaik. He was prompt and professional in communicating information concerning my vehicle and future maintenance needs. He informed me of future service scheduling and offered transportation to and from the dealership. My experience was of utmost convenience. I look forward to scheduling my next service appointment with Rashid Blaik at Preston Toyota.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

excellent service

by from new castle pa |

rick, did an outstanding job in dealing for a new vehicle. I am very happy with my new rav4, and he was also very supportive and helpful in making positive choices and decisions.

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Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

In and Out

by from New Castle, PA |

My sales associate was Mason Angelo. We struck up a deal over the phone and all papers were ready for me to sign. I was at the dealership for a half hour which is unheard of! With today's crazy lifestyle, time is very important to me and Mason made it happen! Kudos to Mason!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Rapid service with honest dealers

by from new castle, pa |

We were impressed by the rapid service and people who listened to us and did everything in their power to meet our needs. Ed got us a better loan percentage than our own bank that we've dealt with all our lives. We loved that our used car was clean and certified and filled with gas. Can't beat the free car washes.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best dealership in town.

by from New Castle, PA |

Second vehicle I've purchased from Preston and the third vehicle the sales rep. Rick McCool has handled for me. (The first vehicle was purchased when he worked at another dealership. Rick has always treated me with respect and understanding and has always given me correct, factual information on the vehicle and the purchase procedures. He is definitely an outstanding representative for the dealership.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent experience

by from Butler,PA |

The Service Advisor was very nice and polite. The Service Manager was very courteous. The waiting area is second to none.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great waiting area

by from Grove City, PA |

The car was fix in a timely manner. I didn't have to wait very long. The service manager came and talked to me about a problem and suggested what I should do to correct the problem.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

recall/software update

by from New Castle, Pa |

quick attention. very nice young man met me at the door, took me to the office & got Dawn -- less than a 3 mins. didn't have to wait to talk to anyone. Comfortable, clean waiting area and garage.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Surface.

by from New Castle,Pa. |

The people at Preston was very polite an they weren't pushy I can't stand a person that is right in your face pushing at trying you into buying .

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Perfect

by from Weirton WV |

I called about a particular vehicle and was already financed. The requirements did not meet the price and y'all went above and beyond to get me in this vehicle!! Thank you!

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 153 reviews)