Valley Hi Toyota Scion

14612 Valley Center Dr, Victorville, CA 92395

Average Ratings

4.6 out of 5.0
53 out of 56 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 56 reviews
1.0 out of 5.0

service

by from victorville ca |

Be careful with their service Department.Took my 2012 camry there for a oil change and they didn't put the oil filter back on tight causing my car to lose all of its oil on the garage floor here at my home.iwas very lucky not to have blown the engine.All they care about is your money and have little to none as far as integrity.

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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Toyota service

by from Victorville |

Just had my toyota camry and yaris in for sevice, they did a great job, both cars were done when they said it would be. They also wash both cars before I got it back.Ask for Justin (for service, seem to care about helping answering all my questions)

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2013 Toyota Tundra Crewmax

by from Victorville CA |

Good dealership.. I had a good experience when I bought my 2013 Toyota Tundra.. I will buy my next vehicle from Valley-Hi Toyota..

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Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Switch and Bait

by from Hesperia |

They lie! They give you a really good deal and then tell you the car is sold, "but what about this car" do yourself a favor go down the hill!

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Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

One lucky lady

by from Apple Valley, Calif |

Great! Ali Rizk, you are the BEST, great salesman. Got a great deal, no presser.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Why isn't every car dealership like Valley- Hi ?

by from Victorville, California |

Wow! What a wonderful experience! Rodney and Anwar were more that helpful and very pleasant to work with. They definitely work hard to get what you want at the right price. Look for farther than Valley-Hi Toyota!

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Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Highlander, love it. Great customer service!

by from Victorville, CA |

Worked with Internet Manager Russell Robertson and Salesman Don Oldham to purchase a brand new Highlander Limited. Got us the car we wanted fast, no hassle process and great customer service during the whole process. Thanks guys.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Burt W

by from Ridgecrest, CA |

We contacted the Fleet salesman and he took our order. He called to give us a price and we agreed on the price. He said he would check to see if a truck was available in the area. He called there was not one so he ordered the truck we wanted. He called to say it would be constructed in San Antoino, TX, on 26 April, 2013. He called again to say it would be delivered on 6 - 13 May. He called to say it would be at the dealership on 6 May. We made arrangements to pick it up on Thursday, 9 May 2013. When we got there we were met by Scott and Mike with the truck. Mike completed all the paperwork in a very professional manner. We were directed to the financial manager who went over all the required paperwork with us, explaining the requirement for each. This was done in a timely manner. We were introduced to the parts department, the maintenance department and upper management. They were all very polite, professional and "nice". This is a second vehicle we have purchased from Vally Hi Toyota and we think they run an outstanding business!!! Completely SATISFACTORY!

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Victorville Ca |

I enjoy coming because I always get great customer service. The dealer Ship is very clean and associates are skyways professional

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Service

by from Apple Valley |

On January 16,2013, I had a problem with my 2005 Toyota Camry. I was directed to the Service Department and the office of Alfred Sermeno. Mr. Sermeno provided me with all the help I needed, with a positive attitude and in a very professional manner. Thank you, Mr. Sermeno for the excellent service and thank you Valley High Toyota for high standards you set for your employees.

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Not Applicable
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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 56 reviews)