Chandler Automotive Sales and Service, Inc.

6745 State Route 31, Cicero, NY 13039

Used 877-459-3821 Used 877-459-3821

Chandler Automotive has been providing 100% Guaranteed Sales and AAA certified service since 1965!


Average Ratings

5.0 out of 5.0

Customer Service
Buying Process
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  1-10 of 12 reviews

Featured Review

5.0 out of 5.0

great experience!

by from Berkshire NY |

Wonderful experience all around. Found the car with the options I wanted. Best of all, the best price I had found. Every question I had was promptly answered & always friendly. After picking up the car my husband several comments about how nice the facility was & how personable Roger & Roxanne were. Well worth the hour and half drive to the dealership. Will look her first when the time comes to replace my husband's vehicle.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Chandler Automotive Sales and Service, Inc. responded to this review

February 16, 2015

Rachel, We appreciate your feedback and look forward to assisting you and Robert with your next vehicle purchase. Enjoy!


5.0 out of 5.0

Great people to deal with explaines all details .

by from Liverpool,New york |

I have been looking for a car for my wife,We had a 6 or 8 cars picked out all around this area some 80 miles away. I stopped at Chandler automotive first and glad we did. Best service best price and nice to talk to Roger. I will say if you are looking for a car see Roger first.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Chandler Automotive Sales and Service, Inc. responded to this review

January 9, 2016

Rob & Debbie, It was my pleasure assisting you in your vehicle purchase. If you have any questions, needs or concerns, please do not hesitate to contact us. See you again!


5.0 out of 5.0

FANTASTIC

by from Rome,ny |

I purchased a honda crv from this dealership for my wife. ihad a lot of questions about the car which were answered to my satisfaction. Overall buying experience was great , The car did not have a manual when purchased so I asked roger if he could provide one. Ihad already signed the purchase contract and I forgot to have it listed in the agreement.Ithought i wouldnt recieve anything but three weeks later I got it in the mail, it was quite expensive but there was no charge to me. THANK YOU ROGER for a great experience, you are an asset to the business. Shes very happy with the vehicle!

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Chandler Automotive Sales and Service, Inc. responded to this review

March 10, 2015

Jim, Thanks for your feedback. It was my pleasure assisting you in your vehicle purchase. See you in the future! Roger


5.0 out of 5.0

Great service!

by from syracuse ny |

I was very pleased with my experience at Chandler. I got a great vehicle for a reasonable price no games or gimmicks

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Chandler Automotive Sales and Service, Inc. responded to this review

October 28, 2014

Monet, Thank you for your purchase. Customer satisfaction is our number one priority. Enjoy your new car!


5.0 out of 5.0

Great Experience

by from Brewerton,NY |

A Great Buying Experience! I've always dealt with the "BIG guys" and the "Real Loud Guys" on TV commercials in the local used car arena. I spotted a vehicle on their lot that was exactly what I had been looking for. I was offered more for my trade-in than any other dealer wanted to give me, the facility was spotless, and to top things off , how often do you get to sit in the owner's chair and complete the deal? I would highly recommend this dealership for any future auto purchases you might be considering.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Most non-stressful auto purchase I've ever made

by from Clinton, NY |

From the moment I found the car I wanted online, Chandler automotive knew exactly what I wanted and was honest with me right from the beginning. I've been auto shopping for about a month and Chandler was by far the best dealership. Online shopping for cars can be very frustrating because they're usually sold but it doesn't say that online. Some dealerships- I wont mention any names- tried selling me something else and lied to me when I was inquiring about a specific car. Chandler did none of that. Although I just bought my car yesterday, I believe Chandler will see future auto purchases from me.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Car Buying Experience Ever!

by from Syracuse, NY |

We have successfully purchased three vehicles now from Chandler's and couldn't be happier! The sales staff is friendly, knowledgable, and worked with us to make sure we didn't go above our budget. On top of that their prices are right and they offer great warranties on used vehicles, which doesn't happen at most places. My family will continue to buy vehicles from Chandler's and I recommend them highly!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Customer Service

by from Cicero, NY |

I had been taking our family vehicles to Chandler's for a few years due to a bad experience elsewhere. They have always been friendly and courteous towards me, with a fair cost for the repairs. Their shuttle service is a great benefit, so I did not have to sit in a waiting room while their car inspection and repairs were being done. The facility has always been clean and their employees are courteous and friendly. I recently had to replace a car which would have cost for the repairs was more than twice the value of the car. While at home I reviewed their used car inventory and found a couple of possible choices for a new car. After returning to the facility I discussed my choices with Roger, the owner & Roseanne, the financing rep. They allowed me to drive the car that afternoon and we decided to buy it. We were given a more than fair trade-in value for or old car and Roseanne was able to secure financing for us to purchase the car. I would highly recommend Chandler Auto for vehicle repairs and used car purchases.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Chandler Automotive Sales and Service, Inc. responded to this review

March 7, 2013

Thank you so much for putting your confidence in our dealership Bill, it really is a pleasure doing business with you. If you have any further questions, needs, or concerns, please do not hesitate to contact us.


5.0 out of 5.0

Excellent Vehicle and Facility

by from Vernon, NY |

My wife and I went to Chandler Auto to look at one car and ended up with a different make and model. All of their vehicles were clean, well taken care of, quality and free from any damage. Their sales team was very easy to deal with, they listened to everything we wanted, let us take our time on the test drive and answered all questions we had. They were honest and stood behind their vehicle. As I was driving home a tire pressure monitor sensor went bad, I called immediately and they scheduled an appointment for me and repaired it in less than 5 minutes. I would recommend this dealer to anyone looking for a quality used vehicle.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Chandler Automotive Sales and Service, Inc. responded to this review

February 22, 2013

We are glad you are happy with the Chandler experience, Jason. Our service department is a AAA Top Shop award winner for 8 years straight. Our goal is to earn your continued service business. If you have any questions, needs or concerns, please do not hesitate to contact us.


5.0 out of 5.0

Outstanding experience, not once, but twice!!!

by from Baldwinsville New York |

Roger and Roseanne have been running this business for a very long time and clearly they are doing something right to be as successful as they are!!! We just closed on our second vehicle purchase with them and our experience with purchases and vehicle repairs for the first vehicle we purchased have been nothing short of exceptional. They are polite and professional, and there are NO pushy salesman! They do their very best to make your experience as perfect as possible and they work diligently to accomodate the customers needs. Keep up the good work and we will see you next fall for my new ride!

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Chandler Automotive Sales and Service, Inc. responded to this review

February 22, 2013

Thank you Jeff and Stephanie for your second vehicle purchase. We will strive to continue to provide your family with quality vehicles. If you have any questions, needs or concerns, please do not hesitate to contact us.


(1-10 of 12 reviews)