1st International Auto Group

1st International Auto Group

475 Daniel Webster Hwy, Merrimack, NH 03054

Used 866-765-9616

Average Ratings

3.0 out of 5.0
2 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews
1.0 out of 5.0

does not stand behind there word

by from Thornton NH |

Purchased a 2001 BMW Ci less than a month ago and the check engine light was on - they told us they fixed it and we needed to drive it in order to clear the code - we did - a month later and less than nine hundred miles - we took it to our local mechanic to get inspected as dealer is an hour and half away - wouldn't you know it when they went to inspect it there were multiple codes stacked up - as well as car going into limp mode so not even drivable - Andre told us to tow it down there and they would look at it but it was our cost to tow- if the couldn't even do it right the first time why would we tow it down there and have them charge us for repairs that should have been addressed in the first place- NEVER leave there with a car that is not 100% ready as they will weasel out of fixing!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent experiance

by from Manchester, NH |

Enjoyed working with Vlad and Andre. Good selection. Very helpful in answering questions. No pressure of any kind. Very honest about risks of buying the car I bought. Even after price agreed on, put new rotors and brakes at no charge.Arranged for me to get new tires at their wholesale price. Very impressed with 3yr/30000 mile warranty. That sealed the deal for me.Would recommend to anyone to give them a look.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Proffesional Service. Nice cars to choose from

by from Nashua NH |

I'm so happy with my new car purchased from this guys. So professional quick and honest. They Staying behind the products. Two weeks after sale date my check engine came on with O2 sensor code. Those guys took care of it with no questions asked. Imagine that from used car dealer. Thank you guys again and wish you best luck.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible business practices

by from Merrimack, NH |

This is a dealer that does not fully repair his auto's and should not be in Merrimack NH. We purchased a vehicle that needed repairs and the repairs were not fixed. These repairs were included in the purchase and sale agreement but were not honored. We were charged twice for these repairs.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-4 of 4 reviews)