Riverhead Buick GMC

1423 Old Country Rd, Riverhead, NY 11901

New 888-306-0883 New 888-306-0883
Used 877-229-8264 Used 877-229-8264
Service 866-968-7341 Service 866-968-7341

We put the customer first!


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 50 reviews

Featured Review

5.0 out of 5.0

Great Service

by from Riverhead, NY |

Everyone there was extremely helpful with understanding the leasing program and how to use all the features on the car. I apapreciated all their help.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Not Applicable
    Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GMC Terrain, Riverhead Buick GMC

by from Riverhead, NY |

The main reason I leased the Terrain was the customer service and the people at the Riverhead Dealership. Paul was an excellent salesman and this is the 2nd time I leased a car with him and Riverhead. I had a Ford Explorer and was going back to Ford, however, the first experience I had with them was the reason I came back and discussed, then ultimately leased the Terrain....we are now a GMC family and will remain one for years to come. Paul and Mike made us feel like family....will definitely recommend them in the future.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Pleasurable Purchase

by from Southold, NY |

We had an excellent experience at Riverhead GMC. Our sales associate, Paul Su, made us feel welcome and we knew we were at the right place. No pressure or syrupy sales talk. Michael, the sales manager, got us through the paper work and again, no sales pressure. A pleasure to do business there.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Service

by from New York |

It was fine, seemed like desk was confused on what I would be charged, didn't know if my car was leased or purchased. Service called my wife to have her pay for a recommended service, I inquired and was explained to me that our vehicle needs premium brand not octane fuel to operate efficiently , and this is why we need the 180.00 service, I asked why are we finding this out now, the car is 2 years old already. Had no answer

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Easiest car buying experience

by from Stony Brook, NY |

Paul Su was the easiest professional whom I have had the opportunity to work with when buying a car. He made the process simple and easy. A huge thank you to Paul for getting me into the exact car I wanted. I love it!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, clean facilities

by from Riverhead, New York |

Great staff, clean dealership. My salesman, Paul, did everything he could to make me happy and content about purchasing my new vehicle. Mike, in the finance department made it a smooth transaction. Thank you gentleman!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Riverhead Buick GMC responded to this review

December 8, 2015

Thank you for taking the time to write about your experience with us, Jennifer! At Riverhead Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Paul was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Ted Sarnacola, tsarnacola@riverheadmotors.com


5.0 out of 5.0

Great service ,friendly staff , nice showroom

by from Hampton bays ny |

Very friendly and courteous , the salesman who sold us our truck 8 months ago came over and asked how we liked the truck and how we were doing , have and would recommend a friend and the new showroom looks great

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Riverhead Buick GMC responded to this review

November 24, 2015

Tara, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Ted Sarnacola, tsarnacola@riverheadmotors.com


5.0 out of 5.0

Best Dealer around

by from Riverhead, NY` |

My 2015 GMC Canyon 3.6 motor was pinging and the transmission was down shifting between 20 and 28 miles per hour and, needed a software update, the tech, who knew about the patch, said no problem. Pulled it into the shop, updated the engine & Transmission software, rotated the tires, changed the oil, and preformed all of the necessary 5,000 mile service requirements. They took all but 30 min and even lent me a car to run errands. This is by far the best dealer I've ever dealt with. The pickup runs like a champ and I really enjoy driving my 2015 Canyon. Thanks Pete & Tom

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Riverhead Buick GMC responded to this review

November 11, 2015

Leroy, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Best, Ted Sarnacola, tsarnacola@riverheadmotors.com


5.0 out of 5.0

Very courteous, clean and friendly showroom

by from Riverhead, ny |

Sales, especially Ted the sales manger where extremely patient, throughly answered All my questions. They showed a genuine caring to my needs.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Not Applicable
    Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Riverhead Buick GMC responded to this review

November 11, 2015

Hi Richard and thanks for the great feedback! We're very happy that sales team was there to give you the customer service we know you deserve! Congratulations on your new car! We look forward to seeing you again! Best, Ted Sarnacola, tsarnacola@riverheadmotors.com


5.0 out of 5.0

Great Sales Experience

by from Huntington |

I just had the best car buying experience at Riverhead GMC! I buy a lot of cars however this experience stands out because Paul Su our sales consultant made it that way. From start to finish it was a pleasure, a rare thing when buying and trading in cars today! I highly recommend if you are considering a Buic or GMC to look up Paul Su at Riverhead Buic GMC, you will not be disappointed! Sincerely a happy customer!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Riverhead Buick GMC responded to this review

October 31, 2015

Thank you for taking the time to share your experience with us, Kevin! We are sincerely pleased to know that Paul's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Thank you again! Ted Sarnacola, tsarnacola@riverheadmotors.com


(1-10 of 50 reviews)